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Forum Updates

AlexAlex Posts: 8,241Member, MFP Moderator, Greeter, Premium MFP Staff Posts: 8,241Member, MFP Moderator, Greeter, Premium MFP Staff
On October 8th, we launched major forum updates and its been quite a week! I want to thank everyone who has provided their feedback. We have heard from many of you what you love, hate, don't get, and think needs to be fixed. We have been working hard behind the scenes to collect your feedback, prioritize major bugs and problems, and get going on important fixes, features and updates.

Bugs that are being fixed:
  • Update - this bug has now been fixed. Content missing from groups > Group owners have reported missing topics, we are investigating this issue and hope to have this content available again ASAP
  • Group leaders missing moderation abilities such as Edit/Delete for replies
  • Update - this bug was fixed but has been pulled back as the fix caused other issues, to be resolved again soon. Group bookmarks/notifications aren’t working
  • Update - this bug has now been fixed. "All Discussions" in groups only shows 1 page of discussions.
  • Update - this bug has now been fixed. Some new users unable to post in the community (login issue)
  • Direct links and mentions aren't currently working as hyperlinks. Note: mentions are 1/2 working... they will generate a notification but aren't linked.
  • Update - this bug has now been fixed. Timestamps on notifications are appearing intermittently
  • Update - this bug has now been fixed. Some users avatar image is "stuck" and not updating with their profile image
  • Load time for bookmarks is incredibly long
  • Deep linking issues on the web in mobile devices; i.e. click on the avatar and get pushed to the app store, option to cancel but then redirected to the newsfeed instead of the profile page.
  • Some images appearing in landscape on the web when they were uploaded and viewed correctly as portrait on the mobile device.

Improvements that are in the works:
  • Update - Fonts have been increased, avatars have been made bigger, and the white space has been reduced. Overall style changes to make the fonts bigger and reduce white space on the page
  • Coming Soon! Group search
  • Now Available! Ability to view “My Groups” from the main forum page
  • Coming Soon! Ability to view “My Posts” not just “My Discussions” > Please use bookmarks to follow discussions and receive notifications when someone replies to your post.
  • Coming Soon! Ability to ignore users
  • Now Available! Ability to preview posts

What’s up with Mobile?
  • Community (Message boards and Groups) are now available in the Android app.
  • Community (Message boards and Groups) are coming soon to the iOS app
  • If you are currently viewing the mobile theme with an iOS 8 device and want to view the desktop theme instead, please follow these instructions: To view the desktop view of our the site, tap the address bar to bring up your bookmarks and recent history. Then swipe down to reveal some hidden options at the top, including a new option to Request Desktop Site. Tap Request Desktop Site and Safari will reload the website with the full desktop layout that you’d see when browsing on your Mac or PC.

Again thanks to everyone for providing feedback on the forum updates - we will keep you posted on bug statuses and improvements planned for future releases.
edited January 2015

Replies

  • AlexAlex Posts: 8,241Member, MFP Moderator, Greeter, Premium MFP Staff Posts: 8,241Member, MFP Moderator, Greeter, Premium MFP Staff
    *Important Update* The issue with topics missing from groups should now be resolved, if you are a group owner and are still missing topics in your group, please send an email to our Customer Happiness team.

    Note: Selecting reason > "I have a question about the new forums" will get your email to our Community team faster.
    edited October 2014
  • AlexAlex Posts: 8,241Member, MFP Moderator, Greeter, Premium MFP Staff Posts: 8,241Member, MFP Moderator, Greeter, Premium MFP Staff
    Please see this discussion for additional information on flagging content, warnings, and reported posts.
    edited October 2014
  • AlexAlex Posts: 8,241Member, MFP Moderator, Greeter, Premium MFP Staff Posts: 8,241Member, MFP Moderator, Greeter, Premium MFP Staff
    Good news! Later this week we plan to release an update to the forums that works to address some of the loudest feedback we have received that the fonts are too small, the avatars too small and squishy, and in general too much white space. I will post an update to this discussion when the changes are live.
  • AlexAlex Posts: 8,241Member, MFP Moderator, Greeter, Premium MFP Staff Posts: 8,241Member, MFP Moderator, Greeter, Premium MFP Staff
    Important Updates: Please see the OP for general status updates. This week we rolled out changes to the text size, avatars, location and formatting of timestamps, and toned down the white.

    We are continuing to work on improvements and fixes; in addition to other fixes (see above) this next week we are going to be focused on getting groups, including most recent group discussions, back on the main forum page.
  • AlexAlex Posts: 8,241Member, MFP Moderator, Greeter, Premium MFP Staff Posts: 8,241Member, MFP Moderator, Greeter, Premium MFP Staff
    November 2nd Weekend Bug Updates:
    • The Recent Forum Topics on the homepage is not currently working; until we get this resolved the links in that section are going to be static and linking to broken content.
    • We are getting reports from some group owners of groups that are missing; we are investigating and will post updates here and to group owners as soon as we have more information.
    edited November 2014
  • AlexAlex Posts: 8,241Member, MFP Moderator, Greeter, Premium MFP Staff Posts: 8,241Member, MFP Moderator, Greeter, Premium MFP Staff
    Olivia wrote: »
    November 2nd Weekend Bug Updates:
    • The Recent Forum Topics on the homepage is not currently working; until we get this resolved the links in that section are going to be static and linking to broken content.
    • We are getting reports from some group owners of groups that are missing; we are investigating and will post updates here and to group owners as soon as we have more information.
    • Recent forum topics are working again!
    • Reports of a missing group turned out to be an issue with the owner deleting the group. If anyone believes their group is still missing, please email us.

  • AlexAlex Posts: 8,241Member, MFP Moderator, Greeter, Premium MFP Staff Posts: 8,241Member, MFP Moderator, Greeter, Premium MFP Staff
    We are pushing a small group of changes live today; many of these are minor tweaks, bug fixes, and preparation for the in-app mobile release of community features later this month.

    We have some much more exciting changes planned for the next forum release (hint: groups coming back to the main page) but wanted to share our current progress.
    • Bug fixed! All discussion in groups not showing all discussions
    • Bug fixed! emoji's not working when creating a group
    • Bug fixed! Ability to follow/unfollow forum categories
    • Bug fixed! Warn User issue that wasn't allowing moderators to give a warning
    • Update "categories" to "forums" from the mobile view
    • Group Event page timezone placement
    • New groups not able to see usernames of members or of group leaders
    • Remove "categories" category from mobile view
    • Formatting of events is difficult to read
    • Group members displayed in one column on group members screen
    • Mobile & Desktop timestamp always shown
    • Mobile view improvements: Increase spacing between categories, pagination improvements.
    • Desktop view improvements: Recent Posts column width increase, Recent posts text vertically center align in the box, Date & Timestamp align at the bottom of a post
    • Improvements for international date formatting
    edited November 2014
  • AlexAlex Posts: 8,241Member, MFP Moderator, Greeter, Premium MFP Staff Posts: 8,241Member, MFP Moderator, Greeter, Premium MFP Staff
    Groups are now available on the main forum page!
  • AlexAlex Posts: 8,241Member, MFP Moderator, Greeter, Premium MFP Staff Posts: 8,241Member, MFP Moderator, Greeter, Premium MFP Staff
    We rolled out a fix for group bookmarks last week but are hearing reports from members that this continues to be an issue and are again investigating.
  • AlexAlex Posts: 8,241Member, MFP Moderator, Greeter, Premium MFP Staff Posts: 8,241Member, MFP Moderator, Greeter, Premium MFP Staff
    Not much new to report, but wanted to provide an update all the same.

    For the past couple of weeks we have been working behind the scenes with our forum partner to get blocker bugs for in-app mobile out of the way (trying to get mobile launched around the new year) and improving our staging environment so future releases to the forums don't have to be rolled back, so much.

    Top of the bug list currently are bookmarking issues; both group bookmarking not working and the abysmal load time for bookmarks in general.

    Top feature being worked on: group search; to be followed by ignore users

    Other things are in the works and the list of feature requests after bug fixes is long and will be ongoing.
  • AlexAlex Posts: 8,241Member, MFP Moderator, Greeter, Premium MFP Staff Posts: 8,241Member, MFP Moderator, Greeter, Premium MFP Staff
    We are releasing a few more small fixes today in the forums:
    • Adding a preview button for replies and new discussions
    • Fixing bug where timestamps appeared intermittently on notifications
    • Changes that will enable us to begin ramping community to the Android app
  • AlexAlex Posts: 8,241Member, MFP Moderator, Greeter, Premium MFP Staff Posts: 8,241Member, MFP Moderator, Greeter, Premium MFP Staff
    Important Note: Community features (message boards and groups) are now available to 100% of Android app users.

    Community will be arriving in the iOS app soon - we hope to have this available right before the New Year.

    General forum feedback - please continue to post here. This includes accessing the forums from the web on your mobile device.

    In App Android Forum Feedback - please post your feedback here; we want to be able to clearly identify and track issues that are specific to using the community inside the MyFitnessPal app on your Android device.
    edited January 2015
  • AlexAlex Posts: 8,241Member, MFP Moderator, Greeter, Premium MFP Staff Posts: 8,241Member, MFP Moderator, Greeter, Premium MFP Staff
    Important Note: Community features (message boards and groups) are now available in the iOS app.
    edited January 2015
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