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Workouts not syncing to newsfeed

SLynn_2014SLynn_2014 Member, Premium Posts: 1 Member Member, Premium Posts: 1 Member
My workouts used to sync from MapMyFitness to MyFitnessPal and show up in my MyFitnessPal newsfeed. They are connected correctly and my workouts update my diary calories. I’ve tried to contact customer service but did not get a response nor confirmation of my request. I’m disppointed it’s so hard to get a response especially since I am paying for the product.

Replies

  • ladyreva78ladyreva78 Member Posts: 4,078 Member Member Posts: 4,078 Member
    Make sure that the option "I perform cardio exercise" is checked in the news feed settings:
    https://www.myfitnesspal.com/account/news_feed_settings

    439ko85gyu0i.png
    (not checked in my settings, ergo no update to my news feed)
  • CyberToneCyberTone Member Posts: 7,453 Member Member Posts: 7,453 Member
    Perhaps MMF is one of the problem apps that is included in this known bug with integration partners?

    https://myfitnesspal.desk.com/customer/en/portal/articles/1824975-known-issues-integration-partners
  • l4a_pl4a_p Member Posts: 170 Member Member Posts: 170 Member
    SLynn_2014 wrote: »
    My workouts used to sync from MapMyFitness to MyFitnessPal and show up in my MyFitnessPal newsfeed. They are connected correctly and my workouts update my diary calories. I’ve tried to contact customer service but did not get a response nor confirmation of my request. I’m disppointed it’s so hard to get a response especially since I am paying for the product.

    I'm having the same issue. Did this ever get resolved for you?
  • bongobarneybongobarney Member Posts: 1 Member Member Posts: 1 Member
    So...my workout not syncing to MapMyFitness from MyFitnessPal (which DOES sync my workouts from my Premium Endemondo). I've ensured all stats match on all 3 platforms along with timezones and email/password combos. Any ideas why not syncing anyone?
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