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Fitbit syncing

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  • kelly_c_77kelly_c_77 Posts: 5,598Member Member Posts: 5,598Member Member
    Mine is still not synced. Almost a week now. Anybody else's taking this long?
    Over a week here too. :unamused:
  • lollie1285lollie1285 Posts: 182Member Member Posts: 182Member Member
    Mine worked for a day or two and doesn't seem like it's been syncing for quite a few days now. I don't actually really track anything for results but I like to see everything laid out as a whole, so it's frustrating.
  • bill_happyhammerbill_happyhammer Posts: 1Member Member Posts: 1Member Member
    Still not syncing here, tried all the usual disconnect routes. Anyone else still having issues?

    *** Please ignore this, found the link to fix on page 1 of this thread.
    edited June 24
  • Brandie0502Brandie0502 Posts: 20Member Member Posts: 20Member Member
    My fitbit alta hasn't been syncing with mfp for weeks. Both apps are updated & I've disconnected & reconnected. Very annoying.
  • heybalesheybales Posts: 17,091Member Member Posts: 17,091Member Member
    Confirm that on all those updates the option in MFP app in setup is still for Step Source to be Fitbit.

    That can fall off easily and is not default, if not caught and changed you won't see a thing.
  • geco1983geco1983 Posts: 16Member Member Posts: 16Member Member
    Hello everyone,

    I know the topic is a bit old, but is the issue solved already?
    I'm still having no connection from FitBit to MFP. (no steps or trainings shown in MFP, but taken calories are visible in FitBit app).

    Thanks a lot
  • heybalesheybales Posts: 17,091Member Member Posts: 17,091Member Member
    did you follow suggestion in post right before yours?
  • geco1983geco1983 Posts: 16Member Member Posts: 16Member Member
    Hi Heybales,
    thanks for your answer.
    Yes - fitbit is still the step source in the MFP app.
    I also enabled the option for negative adjustments in the training settings.
    And I double-checked the permissions in FitBit for MFP...

    Should I try to disconnect and reconnect the apps again?

    Is the problem solved for everyone else but me?

    Thanks!!
    edited October 28
  • heybalesheybales Posts: 17,091Member Member Posts: 17,091Member Member
    geco1983 wrote: »
    Hi Heybales,
    thanks for your answer.
    Yes - fitbit is still the step source in the MFP app.
    I also enabled the option for negative adjustments in the training settings.
    And I double-checked the permissions in FitBit for MFP...

    Should I try to disconnect and reconnect the apps again?

    Is the problem solved for everyone else but me?

    Thanks!!

    Doesn't seem to be any known issues for syncing issues - so yet.

    But there is a bug on disconnect:
    https://myfitnesspal.zendesk.com/hc/en-us/articles/360032625231-Known-Issues-Integration-Partners

    Bug: Unable to disconnect fitbit from MyFitnessPal side from within the apps
    Workaround: Unlink via the website. Apps tab > Your Apps > select Fitbit > Disconnect
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