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why does myfitness pal make me sign in again at random times.

jschudt1jschudt1 Member Posts: 1 Member Member Posts: 1 Member
I add food or activity almost daily and then it abruptly makes me sign in all over again.

Very annoying when I am in a hurry.

Replies

  • snickerscharliesnickerscharlie Member Posts: 8,569 Member Member Posts: 8,569 Member
    jschudt1 wrote: »
    I add food or activity almost daily and then it abruptly makes me sign in all over again.

    Very annoying when I am in a hurry.

    I've always assumed it's because something has been updated.
  • deannalfisherdeannalfisher Member, Premium Posts: 5,604 Member Member, Premium Posts: 5,604 Member
    persistent log-in is also a huge security risk - so forced log-outs are recommended
  • cmriversidecmriverside Member Posts: 30,022 Member Member Posts: 30,022 Member
    persistent log-in is also a huge security risk - so forced log-outs are recommended

    Yeah, and MFP is one of those sites that doesn't do a forced log out very often, but when it does it's three times an hour. :lol:
  • silvaman20silvaman20 Member Posts: 1 Member Member Posts: 1 Member
    Same issue, I have to login in even if the app has been left open on my phone. I have never had a problem before
  • BettyBetty Member, MFP Moderator, Greeter, Premium Posts: 6,872 MFP Staff Member, MFP Moderator, Greeter, Premium Posts: 6,872 MFP Staff
    Our apologies for any issues you may be experiencing with being logged out of the app with each use. Please contact support by clicking on this link: https://myfitnesspal.zendesk.com/hc/en-us/requests/new or send an email to [email protected] with your device information, and exact problem and our support team will investigate.
    edited October 2019
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