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Cant' sign up for Premium

hockingjp8008hockingjp8008 Member, Premium Posts: 1 Member Member, Premium Posts: 1 Member
Hi

I'm trying to sign up for Premium but the app takes me to a blank white page.

Just did it through the website but the app is not reflecting the fact I have done so (all Premium features are still locked).

Is this a known issue? And is there a resolution?

Thanks

Replies

  • durdendurden Member, MFP Moderator, Greeter, Premium Posts: 237 MFP Staff Member, MFP Moderator, Greeter, Premium Posts: 237 MFP Staff
    Sorry you're having that issue. Unfortunately this board is not frequented by MFP staff and other members are typically not the best resource for troubleshooting software. That being said, our support team is more than able to help with this sort of thing if you reach out through the proper channels, and should be able to get you back up and running.

    To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to [email protected]

    I hope that helps!
  • lostinwebspacelostinwebspace Member Posts: 96 Member Member Posts: 96 Member
    Don't sign up for premium. The web site is buggy enough. You'll be paying for your problems to compound. Just stick with the free one. MFP doesn't deserve your money.
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