Stolen fitbit?

dianaiku
dianaiku Posts: 96 Member
edited November 26 in Health and Weight Loss
Have any of you ever had your fitbit stolen? My Zip was a couple of weeks ago at the state fair. I wore it to the fair and when I got home it was not on my person. The next day somebody logged 7000 steps on it. LOL.
I don't see the point in stealing a fitbit because if you don't have the product code you cannot connect it to the app.
Feeling really sad about it because it was free and I don't want to buy one.

I might have just lost it though.

Replies

  • jgnatca
    jgnatca Posts: 14,464 Member
    http://www.buzzfeed.com/mjs538/i-followed-my-stolen-iphone-across-the-world-became-a-celebr#.cs05wJbNy

    I've lost a couple. I am ashamed to say I am completely hooked and replaced them both times within days. Won't live without my zip. Won't wear it to the pool any more either.

    I am getting a MOOV because I can wear it in the pool.
  • maidentl
    maidentl Posts: 3,203 Member
    Why do you assume it was stolen? Sounds more likely that you dropped it and someone picked it up. If it makes you feel any better, the Zips aren't that expensive.
  • jgnatca
    jgnatca Posts: 14,464 Member
    Wouldn't all the opportunistic have to do is take out the battery, reset the zip, and enter it's code on to a new account?
  • TeaBea
    TeaBea Posts: 14,517 Member
    edited November 2015
    jgnatca wrote: »
    Wouldn't all the opportunistic have to do is take out the battery, reset the zip, and enter it's code on to a new account?

    I wondered how this worked?

    I haven't lost mine.....but I did wash it :tongue:
  • bologna111
    bologna111 Posts: 57 Member
    Call Fitbit. There customer service is amazing! They may be willing to replace it at a discount.
  • elphie754
    elphie754 Posts: 7,574 Member
    maidentl wrote: »
    Why do you assume it was stolen? Sounds more likely that you dropped it and someone picked it up. If it makes you feel any better, the Zips aren't that expensive.

    This
  • lorrpb
    lorrpb Posts: 11,463 Member
    bologna111 wrote: »
    Call Fitbit. There customer service is amazing! They may be willing to replace it at a discount.

    This too!
  • laurrpratt
    laurrpratt Posts: 2 Member
    Actually, they will replace it for free! I did the exact same thing and they sent me a brand new one! :)
  • idioblast
    idioblast Posts: 114 Member
    dianaiku wrote: »
    Have any of you ever had your fitbit stolen? My Zip was a couple of weeks ago at the state fair. I wore it to the fair and when I got home it was not on my person. The next day somebody logged 7000 steps on it. LOL.
    I don't see the point in stealing a fitbit because if you don't have the product code you cannot connect it to the app.
    Feeling really sad about it because it was free and I don't want to buy one.

    I might have just lost it though.

    Doesn't the fitbit have to be within bluetooth range of the device it is connected to? If 7000 steps were logged the day after, that tells me it was still close enough to your device to sync. Maybe check purses/bags/pockets?
  • TeaBea
    TeaBea Posts: 14,517 Member
    idioblast wrote: »
    dianaiku wrote: »
    Have any of you ever had your fitbit stolen? My Zip was a couple of weeks ago at the state fair. I wore it to the fair and when I got home it was not on my person. The next day somebody logged 7000 steps on it. LOL.
    I don't see the point in stealing a fitbit because if you don't have the product code you cannot connect it to the app.
    Feeling really sad about it because it was free and I don't want to buy one.

    I might have just lost it though.

    Doesn't the fitbit have to be within bluetooth range of the device it is connected to? If 7000 steps were logged the day after, that tells me it was still close enough to your device to sync. Maybe check purses/bags/pockets?


    Here's an article about things to try.....
    https://help.fitbit.com/articles/en_US/Help_article/I-lost-my-Fitbit-tracker

    There's a Bluetooth locator app too
  • elphie754
    elphie754 Posts: 7,574 Member
    idioblast wrote: »
    dianaiku wrote: »
    Have any of you ever had your fitbit stolen? My Zip was a couple of weeks ago at the state fair. I wore it to the fair and when I got home it was not on my person. The next day somebody logged 7000 steps on it. LOL.
    I don't see the point in stealing a fitbit because if you don't have the product code you cannot connect it to the app.
    Feeling really sad about it because it was free and I don't want to buy one.

    I might have just lost it though.

    Doesn't the fitbit have to be within bluetooth range of the device it is connected to? If 7000 steps were logged the day after, that tells me it was still close enough to your device to sync. Maybe check purses/bags/pockets?

    Not if you are using wifi sync
  • Kimegatron
    Kimegatron Posts: 772 Member
    My Fitbit won't sync if it's not by my cell phone or manually on the computer. If someone took mine, I would have no idea where it was
  • charlieandcarol
    charlieandcarol Posts: 302 Member
    Maybe I am too honest. If the fitbit was dropped and someone found it and didn't hand it in to an information booth or wherever and decided to keep it for themselves, I would still call that stealing, they knew it didn't belong to them and kept it anyways.....
  • idioblast
    idioblast Posts: 114 Member
    According to this article (also posted above)...I don't think it will sync just because it's connected to wifi (unlike the Aria scale that syncs through wifi). https://help.fitbit.com/articles/en_US/Help_article/I-lost-my-Fitbit-tracker/?l=en_US&c=Topics:Lost_Stolen&fs=Search&pn=1
  • Alatariel75
    Alatariel75 Posts: 18,250 Member
    edited November 2015
    Yup, I agree with the people who say if it is synching, it's close. Fitbits only synchs if it is near your phone or the dongle in your PC, it can't synch otherwise. Go through your purse really well.
  • maidentl
    maidentl Posts: 3,203 Member
    Alatariel75 wrote: »
    Yup, I agree with the people who say if it is synching, it's close. Fitbits only synchs if it is near your phone or the dongle in your PC, it can't synch otherwise. Go through your purse really well.

    Good point!
  • Colorscheme
    Colorscheme Posts: 1,179 Member
    edited November 2015
    Customer service replaced mine free of charge. Just have to show proof you bought it. Mine fell off my wrist. I had a Fitbit Charge
  • Liftng4Lis
    Liftng4Lis Posts: 15,151 Member
    Why would you think someone stole it? Sounds lost.
  • catt952
    catt952 Posts: 190 Member
    dianaiku wrote: »
    Have any of you ever had your fitbit stolen? My Zip was a couple of weeks ago at the state fair. I wore it to the fair and when I got home it was not on my person. The next day somebody logged 7000 steps on it. LOL.
    I don't see the point in stealing a fitbit because if you don't have the product code you cannot connect it to the app.
    Feeling really sad about it because it was free and I don't want to buy one.

    I might have just lost it though.

    please show us a print screen of your app showing the last few days of stats lmao!
  • nutmegoreo
    nutmegoreo Posts: 15,532 Member
    Alatariel75 wrote: »
    Yup, I agree with the people who say if it is synching, it's close. Fitbits only synchs if it is near your phone or the dongle in your PC, it can't synch otherwise. Go through your purse really well.

    I was looking at the site the other day and thought it said that they would sync with any phone with the app installed or any computer with the sync dongle in place, but that still would limit usefulness to anyone with access to the account.

    I also agree with rechecking pockets and purses. Mine has fallen out of the holder into my bra a few times. It's possible the whole thing came loose.
  • Ready2Rock206
    Ready2Rock206 Posts: 9,487 Member
    It has to be close to you to sync and for you to see the steps. When I lost mine I went back to where I lost it and tried over and over to sync it to find it, but I never was close enough. I agree with the others- check whatever was with you when you lost it.
This discussion has been closed.

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