App not working?
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Replies
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Having the same issue as reported here. Sent message on their Facebook page - hopefully they respond soon.0
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Yep, fine on my Macbook and Android, but not on my iPad.
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They responded on Facebook - 'We are aware of the issues occurring with the IOS app functionality. We are currently working on the issue and hope to have a fix out as soon as possible. Please accept out apologies....'0
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App will not open today on my iPhone.0
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I started using it on iPhone.....it was slow so removed and installed on Android phone...but the same thing.....it's slow and take time for loading otherwise no any other problem like crashing.....I think network issue can be a problem......I tried on computer too....it takes time otherwise Ok0
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The app is crashing the everytime i try to open it!! Grrrrrrrr!!!!!! :-(0
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I received a response to my email, they are working on a fix.1
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Same here. Very annoyed.0
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I am having the same issue with the App on my iPhone but my husband's App is working as normal on his iPhone!0
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Same for me, too. I'm having to use my pc to log my data - as mentioned above, website works fine but not as convenient.0
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Same problem here - crashes despite delete and reinstall also. Good to know it's not just me . Thanks to whoever reported!0
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Log in on the website, agree to (whatever it's asking you to agree to: blood, DNA, firstborn, etc.), then delete and re-download the app and re-login.
I didn't do all this so don't yell at me, it's just what worked for me to stop crashing and get back in.0 -
Same issue here from my iPod Touch. Updated the app, uninstalled and reinstalled, still won't work!0
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Also having issues with crashing. A delete & reinstall helped, but my data isn’t syncing from the site to the app so it looks like I’ve never recorded anything.0
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I'm having the same problem on my iPhone, app does work on my laptop though.0
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