My food diary has stopped syncing in to my fit bit

pmarti31 · June 26, 2020 11:36PM

Can anyone help me everything was working fine but now my diet that I’m logging in terms of calories its stopped linking to my fit bit app and not showing my calories I have had today .I have tried to sync the apps again and delete them and re install them very frustrating .I have enjoyed how both of them are compatibility but can’t seem to fix this issue at all And have had no problem before

lnas192020 · June 26, 2020 11:40PM

Same here...delete them both and reinstall them but nothing from MFP to my fitbit.
Considering if its best to stick only to FB.

Thanks

888Angie888 · June 26, 2020 11:42PM

Same problem here today...no solutions...just commiserating.

bethany9968 · June 27, 2020 12:03AM

Looks like we all are having the same problem. Wish they would fix it.

tifferooni1126 · June 27, 2020 1:00AM

Same here. I wasn't sure if it was my device or a bug, but based on this I'm guessing it's a bug 🙁

tmalone67 · June 27, 2020 1:38AM

My fitness pal is not bringing over my steps and exercise from Fitbit and calories not syncing back to Fitbit.

mirandafinch · June 27, 2020 4:52AM

Mine is the same, not syncing food or steps, or anything at all really. I’ve tried updating, deleting, restarting, driving me nuts now!!

rosiedei · June 27, 2020 6:16AM

I'm experiencing the same issue and have tried everything. Very annoying.

babyluthi · June 27, 2020 6:48AM

https://support.myfitnesspal.com/hc/en-us/articles/360044563091-Extended-Sync-Server-and-Fitbit-Issues-Starting-6-5

KittyFisto · June 27, 2020 9:24AM

It's definitely irritating. I've found it is getting my food to the fitbit but not tracking my activity in mfp. Hope it's fixed soon.

aries68mc · June 27, 2020 12:53PM

Don't count on it being fixed soon.

_revO · June 27, 2020 11:34PM

Hi, maybe consider this post: https://community.myfitnesspal.com/en/discussion/10801641/throw-it-away-just-do-it#latest

bevhannon9 · July 27, 2020 10:39PM

Is this a recent issue? I just started using MFP again after a long hiatus. very disappointed that food won't sync.

Robyn4501 · July 27, 2020 11:00PM

I am having the same problem. The app is there but steps won't transfer over.

kimny72 · July 28, 2020 12:41AM

There are communication issues from time to time between the two apps. It usually clears itself up, sometimes after a few hrs but sometimes as long as a couple of days.

You can always check for known issues over at the help desk to see if it's something they're aware of. My Fitbit calories didn't come over yesterday, but seems to be working fine now.

heybales · July 28, 2020 4:13AM

MFP probably got hammered with 5 days worth of syncs from Garmin all trying to come over way too close.
Garmin was hacked and had nothing coming to MFP for those days, then it started Sun grabbing data off devices and nicely sending it on.
I'm sure that overloaded the servers and other devices suffered.

My food diary has stopped syncing in to my fit bit

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