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MyfitnessPal no longer recording any exercise points

ashleen377ashleen377 Member Posts: 2 Member Member Posts: 2 Member
Does anyone know why myfitnesspal is no longer picking up any exercise points or information from My Fitbit since Thursday. I've disconnected and reconnected and still nothing. What to do next?

Replies

  • levimouselevimouse Member, Premium Posts: 1 Member Member, Premium Posts: 1 Member
    Apparently there is a system issue. I am trying to find the post that had the link to it.
  • janejellyrolljanejellyroll Member Posts: 23,317 Member Member Posts: 23,317 Member
    There are two issues MFP is currently working on impacting Fitbit syncing. One has been known since 6/5, the other since 6/25. Check out the "Help" section for more details.

    MFP has specifically asked that people stop disconnecting and reconnecting. It is increasing the overall load on the system, which means everyone might have to wait longer and it also increases the risk that your data will be lost and never sync, even when things are recovered.
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