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Can't remove check on 'don't track steps'

GoldenRetrieverMomGoldenRetrieverMom Member Posts: 4 Member Member Posts: 4 Member
I have a Garmin with Connect app and it show connected to MFP but not visa-versa. So frustrated. I can't even remove the checkmark in the MFP app that shows 'don't track steps'. I've tried everything. Has anyone had this problem?

Replies

  • durdendurden Member, MFP Moderator, Greeter, Premium Posts: 405 MFP Staff Member, MFP Moderator, Greeter, Premium Posts: 405 MFP Staff
    Hi there! This means Garmin isn't connected properly so you can't select it as a step source yet.

    Our support team is more than able to help with this sort of thing if you reach out through the proper channels, and should be able to get you back up and running.

    To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to [email protected]

    I hope that helps!
  • GoldenRetrieverMomGoldenRetrieverMom Member Posts: 4 Member Member Posts: 4 Member
    Thank you!!!!
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