Why do I keep getting logged out?
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savannahs21
Posts: 364 Member
I keep getting logged out and then when I log back in I dont have a feed just a message saying ''Add your friends".
5
Best Answers
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Apologies for any problems you are having. To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com0
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I, too, am constantly getting logged out on desktop. As soon as I close a tab (on Chrome) that has MFP open, I get logged out.5
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I came onto the forums to ask exactly this question. I too, am having to log in everytime I want to go onto MFP. I am also getting the message on my newsfeed "add friends" - however, if I wait a few seconds, all my newsfeed reappears and I do still have all friends.3
Answers
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Same here, I have to enter of each of my friends to see how they are, but a lot haven't updated because they could not log2
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Something wrong for sure. I have the same issue. I am not going to email all the friends I already have to add them when they are already added. Needs fixing please.3
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Same here. There used to be a box you could tick that said "keep me logged in" but it's gone.
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Came here to see if anyone else was having this issue. I hope they fix it soon.0
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Same. I'm having it too--and my newsfeed is gone.0
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Oh good! I'm not the only one! I am still able to access it from the app on my phone, but I prefer the computer.0
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same here0
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Same. I came to see if anyone else had this issue too. I noticed the website looks a little different but I can't put my finger on it. The colors and logo look different? Maybe site updates are causing log outs. Hope it's temporary, otherwise it's a tad annoying.4
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Same0
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Same, the font on the home page with my daily summary is different and the numbers have all shifted and overlap eachother0
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Same problem here. Hope they fix it soon. It's a pain having to constantly log in. I'm here several times a day.0
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Yeah MFP is making updates - if you are new WELCOME TO MFP!! This happens frequently. The app is still working the desktop version is hit or miss for the news feed. Its super frustrating.1
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Same problem; it's useful to come here and discover that I am not alone. It's also only showing me my home page in German, even though I have the language set to English. I was able to get to the English-language forum by adjusting the url to include EN instead of DE, but when I do that for home page it just jumps back to DE.0
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I would also like to know why I keep getting logged out for the "diary" portion but not discussions. Yesterday I had to login three times to log my food. This only started a few days ago.
Please fix this ASAP. It's very frustrating. I'm still very unhappy about the upgrades you made a few months ago with the excessive white space. And now this. Do you people even test?3 -
Same here. It's been happening for the past three days. Very frustrating. I've tried to contact "the Help" section but no one seems to be able to fix the issue. I have to admit it is a bit unnerving since MFP had a huge issue with hacking years ago. I hope this isn't the case now!!0
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It logs me out every time now (I finally remember my password though since I've entered it 20 times in 3 days!) and to add insult to injury then it says to add friends yet you know longer can keep up with them on the website.1
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I'm having the same issue as the rest of you. Very frustrating, especially not seeing my feed! Hope they get it fixed soon.0
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