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the time on my fitbit is incorrect

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Jennacita
Jennacita Posts: 116 Member
in Social Groups
Today I checked my Fitbit and noticed that my time is 2 hours behind. How do I fix it? Not sure how long its been like this. I synced it last night at bedtime. And put it back on at 5 this morning. It is now 3:54 and my fitbit says it 1:54. Help.

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  • laurae
    laurae Posts: 115 Member
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    Go to: http://www.fitbit.com/user/profile/edit and be sure your time zone is correct.

    It is under "User" "Profile" "edit"
  • laurae
    laurae Posts: 115 Member
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    Actually, up where your name is, hover and go to account settings.
  • nannabannana
    nannabannana Posts: 787
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    NOTHING I HAVE DONE MAKES FITBIT SYNC WITH MFP. I have new replacement , did everything instructions told me....ARGGGG
  • laurae
    laurae Posts: 115 Member
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    Nannabannana - Contact their customer service about it. They usually respond within a day, and they are very helpful. Mine syncs without any trouble.
  • tleighs
    tleighs Posts: 16
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    Did you make sure both are set for the same time zone?
  • KC_GetLow
    KC_GetLow Posts: 1
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    I have to resync mine to get it to correct itself. I have been having this problem lately where it starts losing time both times has been about 20 minutes slow but super annoying.

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