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Sync Solver/iPhone duplicate data

ItsMe0909
ItsMe0909 Posts: 30
edited November 2024 in Social Groups
I have a Fitbit One. I purchased the Sync Solver App ($1.99) so that my steps and flights would be displayed in the dashboard in Apple Health on my phone. All of my data from day 1 transferred over; very happy about that.

However; the iPhone (6) is also adding it's own data for flights and steps.

Anyone know how to stop this? I searched the Apple forum first and didn't find anything with my search keywords.

Otherwise; the $1.99 was a waste. :(

In Apple Health, within the 'Steps' dashboard, it doesn't give me the option to turn off the iPhone counting. I also searched 'settings' - no luck.

Thanks in advance!

Replies

  • heybales
    heybales Posts: 18,842 Member
    If it transferred as a workout to Fitbit - it replaced whatever Fitbit came up with for it's stats.
  • ItsMe0909
    ItsMe0909 Posts: 30
    heybales wrote: »
    If it transferred as a workout to Fitbit - it replaced whatever Fitbit came up with for it's stats.

    Thanks for the answer. I checked again today. The picture is the Apple Health app's 'steps' dashboard data; 'showing all data'. It's odd how Sync Solver works. I received the phone on Mon-the 26th. There is no phone step data until the 28th. So, I will check tomorrow. I would think the Sync Solver would vaporize data through the 29th.

    Sync Solver is recording data in Health: (parenthesis reflect Sync Solver entries)
    -steps (last entry 1/28)
    -flights climbed (last entry 1/29)
    -walking + running distance (entry made on the 28th, didn't delete the 28th data, then made an entry for the 29th).

    4yoy2j3rwh8f.jpg




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