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Charge HR isn't syncing with MFP

deehovey
deehovey Posts: 14 Member
edited November 13 in Social Groups
My charge hr has not been able to sync with MFP since Friday. I've tried uninstalling and reconnecting both apps but nothing is working. Please help! This is on Android, FYI.

Replies

  • editorgrrl
    editorgrrl Posts: 7,060 Member
    Is Fitbit getting aggregate meal data & water from MFP? Are you getting Fitbit adjustments? If so, click on one to see MFP's math, and what time it synced.

    Verify your accounts are connected: http://www.myfitnesspal.com/fitbit Contact customer service at both MFP & Fitbit.
  • deehovey
    deehovey Posts: 14 Member
    No adjustments are showing since Friday. Not even zero. Confirmed accounts are connected. Falling asleep will have to contact customer service tomorrow.
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