I'm not getting any exercise related calories from Fitbit to MFP. So annoying.

stacey_rayner wrote: »

I have had no real drama with it syncing. Just give it a minute and it has synced for me.

I'm quoting me as I may have been a bit presumptuous. I'm having major issues with my fit bit and mfp syncing, especially with the mfp app.

I'm having the same issue so I'm just using the Fitbit app for now

lishaalexis wrote: »

I am going on day 6 of no syncing and its annoying. I have e-mailed MPF since they said that they had identified a small percentage that are still having an issue, but still nothing. Hopefully they will fix it.

Yep day 6 for me too. It is rather annoying.

Same here. STILL not syncing.

I've had syncing problems for a LONG time and just got used to unlinking and linking again to update mfp. I stopped a few days again when I read you get put at the end of the list for fixing when you do that but mfp was like 500 calories off on Saturday and it was annoying.

heather_hearts_travel wrote: »

I sent an e-mail to support, and got a reply saying to unlink the accounts (unlink FB from MFP, and revoke access to MFP from Fitbit's website), wait 15 minutes, then reconnect. I was hesitant since that is exactly what they said NOT to do, but it did solve my issues. Now happily connected again.

ETA - the e-mail also said to be sure to do these actions from the website, not the apps. THEN to make sure FitBit is checked on the "Steps" option if I'm using the MFP app.

Yes try this, i just did it and it has worked.

I haven't figured out if it's temporary or not for me. I pre-logged my exercise on the fitbit site (my One still over estimates so I'm overriding with the hopefully truer numbers) and forced a sync but not all of it transferred over to mfp. I *think* that might be because some of that exercise is going to happen tonight and it was still morning at the time of syncing.

For me, it seems anything logged on mfp syncs with fitbit but not vice versa.

Mine is still messed up. Has anyone tried to use the Fitbit website for logging calories. It doesn't seem as user friendly, but I'm thinking it might be a solution if MFP doesn't get their act together and fix this issue!

Has anyone tried making a bogus entry on MFP's side for exercise, and waiting?

Though really, the food entries should accomplish the same thing.

If you do it through the web account, still delayed?
Mine's within seconds only using web accounts.

does anyone know if this is a fitbit or mfp issue?

samfitbit wrote: »

does anyone know if this is a fitbit or mfp issue?

Depends on which issue you see, mostly seems to be MFP side.

Fitbit has received MFP meals blocks, but MFP hasn't received a recent daily burn figure.

I don't think either side shoots the data off and waits for confirmation, too time consuming.
Or they receive a simple we got it ack, but not that it was really applied to the account yet ack.
So as far as one side is concerned - it sent updated stats, and it ain't sending anything again until there is something new to send.

From Fitbit's side, it only sends new daily burn info when it goes up by 100 calories. That would be ridiculous to send it after every increase of 1 calorie.

So I've tested on my working account, if you manually log a workout on MFP that replaces the Fitbit calorie burn but doesn't cause an increase of over 100 in daily burn - no new data from Fitbit is sent to MFP.
I've not tested that from Fitbit though, I'll have to remember to.