Yes. As of yesterday, my fitbit activity no longer shows up on MFP. I have googled, FAQ'd both here and Fitbit. Tried the steps that I have found, and nothing.

I have unlinked my fitbit from both fitbit and mfp and reconnected. I have revoked permissions and reconnected on both apps numerous times. Even though the apps both say I'm connected to each other, my exercise isn't showing on MFP, and my food intake isn't showing on fitbit. If I try to reconnect, it informs me that I am already connected.

I have tried forcing a sync, checking profiles/time zones, I have negative calories checked, I have fitbit checked for steps.

I've tried to figure it out both on mobile and desktop, even uninstalled and reinstalled both. Clearing caches, etc.

I've restarted my phone.

Until yesterday, they were seamless. As of last night, there has been no communication between the two. Yes, myt fitbit syncs on the dashboard just fine.

Even my desktop says they are connected. In my diary, I show no exercise,, and at the bottom where it would normally list the 'fitbit IOS adjustment' that line isn't even there. I do have it checkmarked in settings.

Any other suggestions that I haven't tried? I am not normally an app idiot, but this one befuddles me.

It theory, I should be able to disconnect/reconnect and they will 'read' each other...but I've tried that a bunch.

Are you guys immediately resyncing fitbit to mfp or waiting a bit?

Using your web browser, unsync fitbit in mfp.
Revoke access to mfp in fitbit.
Wait 15-30 minutes.
Sync fitbit to mfp.

Do all of this using your web browser and not the apps.

I am also having the same issue and I have tried everything in this knowledge base article short of waiting 24 hours and then emailing them with the requested information (hasn't been 24 hours yet for me)

https://myfitnesspal.desk.com/customer/portal/articles/1427466-what-if-data-doesn-t-appear-to-be-syncing-from-fitbit-to-myfitnesspal-


My post is probably not incredibly helpful towards resolving it, but at least it might help others to know they aren't alone in the issue.

glassyo wrote: »

Are you guys immediately resyncing fitbit to mfp or waiting a bit?

Using your web browser, unsync fitbit in mfp.
Revoke access to mfp in fitbit.
Wait 15-30 minutes.
Sync fitbit to mfp.

Do all of this using your web browser and not the apps.

yes, I did all of the above from my desktop. I've also completed most of the steps in the article listed above. There's not really much more I can find to try.

I'm not having trouble, but I'd probably also uninstall the apps from my phone and reset my Fitibt if lesser measures hadn't worked.

Yeah, as a last resort, I would do as Nancy says. If that doesn't work, definitely contact customer support.

Ok, so fitbit activity doesn't show up in mfp. Does mfp activity show up on fitbit? Are your meal totals or any activity you may log on mfp showing up on fitbit?

Kincar wrote: »

happyfeetrebel1 wrote: »

I have already uninstalled the apps from my phone, cleared cache, and reinstalled them. I would consider resetting my Fitbit except for the fact that it's syncing perfectly with itself it's just the apps not playing together nicely.

I did that too but it didn't fix the issue with the apps

glassyo wrote: »

Ok, so fitbit activity doesn't show up in mfp. Does mfp activity show up on fitbit? Are your meal totals or any activity you may log on mfp showing up on fitbit?

No, meals, water and activity logged in MFP do not show up on fitbit.

same thing for me. Neither show up at all on the other one. Before about 5 o'clock yesterday they talked together perfectly. Nothing has changed. So confused!

Personally, I think it's an issue with MFP. I did some more searching, and there are similar reports posted today by users of other activity trackers like Misfit Shine and Polar.

https://myfitnesspal.desk.com/customer/portal/articles/2039583-fitbit-sync-delay

Fitbit Sync Delay

June 26, 2015
Hello everyone,

We are aware of the reports of delays with the Fitbit integration. This may look like a few different things to members, including a delay in sync of exercise and/or food, no sync of exercise and/or food, receiving an adjustment that is low (due to delay in sync), or not receiving an adjustment. Our team is currently investigating the cause and we're hoping some users will see relief from these symptoms as we continue to work through our backlog.

Please note: At this time we do not recommend unlinking and relinking the two programs. This will increase the number of requests on our servers and could further delay the resolution for our members.

Please check back to this article for further updates on the matter.

Best,

MyFitnessPal Staff

Hope it's back up soon. Mine went down last night also:) MFP is also not updating diary entries from phone app to desktop site...