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Fitbit stopped syncing with MFP

Kerry211168
Kerry211168 Posts: 18 Member
edited November 21 in Social Groups
Hi there, I have a Fitbit Flex and all was fine until about a week ago and now my Fitbit isn't adding the calories burned to MFP. It's not logging the amount of steps on my Fitbit dashboard properly either, I walked for 45 minutes at the weekend and my Fitbit dashboard said I'd only had 25 active minutes. It tends to briefly flash up on MFP the calories I've burnt and then it disappears and stays at zero. I've tried resetting my Fitbit and I have just unlinked and relinked my Fitbit to MFP to see if this will rectify it. Any other ideas?

Replies

  • editorgrrl
    editorgrrl Posts: 7,060 Member
    Disconnect your accounts at http://www.myfitnesspal.com/fitbit

    Delete the MFP & Fitbit apps from your device, restart it, and reinstall the apps.

    Connect your accounts, and enable negative calorie adjustments in your diary settings.

    In the MFP app, go to More > Steps and choose Fitbit.

    If that doesn't work, contact MFP & Fitbit customer service.
  • Kerry211168
    Kerry211168 Posts: 18 Member
    Thank you for your help, after unsyncing the fitbit yesterday it appears to be working today, fingers crossed
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