I didn't do anything special aside from turn off negative adjustments yesterday and mine started syncing today. Anyone else?

It's not retroactive, though. It's just for today, as MFP is still putting a dark spot on my so-far perfect record by claiming that I was "overeating" on Wednesday when I ate 2,003 calories and, according to my Charge HR, burned 3,383. Not that it's driving me crazy or anything

EDIT: Ok, here's a weird thing: to get rid of the annoying thing above, I added a custom cardio exercise that I just called "FitBit" using the info from my FitBit dashboard for Wednesday. When I did that, MFP automatically added another exercise that pulled in the actual FitBit data. So it "syncs", but I have to manually add some random exercise to the exercise diary for it to work. I've confirmed this on multiple days now.
So I think we have a reproducible defect here.

So here's a workaround that's working for me:
1) Go to the exercise screen for the day you want to sync. We'll call it Day X.
2)Enter a new cardio exercise. Call it whatever, have it burn whatever amount of calories.
3) Save it.
4) When you return the Exercise Diary screen, click the back date arrow to go to the previous date (Day X-1).
5) Now use the forward date arrow to go forward to Day X.
6) You'll have two exercises; the phony-baloney one you made up, plus the actual FitBit number. FitBit steps are syncing over as well.

Unfortunately I had to do this for every day, but I've only had my FitBit for a week so it wasn't too onerous. More importantly is that we have a workaround, which might help MFP isolate the cause of the issue.

Wholelottaass wrote: »

Mine seems to have started working as well.

I also stumbled upon this while looking through the "help" section:

myfitnesspal.desk.com/customer/portal/articles/1844125-fitbit-integration-and-myfitnesspal

Interesting.

It seems that MFP is still treating FitBit as purely a step counter, whereas we now have two models that monitor heart rate and calculate energy expendature more along the lines of fitness sensors such as the BodyMedia Fit. Hopefully the integration can be tweaked a bit for the new models.

Same problem, very annoying.

That is all well and good if that is the actual problem but at this point, MFP has been inconsistent for almost 2 weeks. To turn the blame on the users who are basically just doing what MFP suggested 2 weeks ago is a bit lame. I am very unhappy with a lack of solution being offered by MFP and am actively searching for a calorie counter app that actually works !

I haven't link up my fitbit with MFP yet - now after this, I'll wait longer.

Chance42 wrote: »

All: I'm a longtime user of both smartphone apps/sync & noticed incorrect sync values since Fri, Jan 29. It appears to be a known MFP problem with multiple step trackers & is being logged in the Official MFP Ops Twitter -

https://twitter.com/mfp_ops

No workaround or fix yet defined, but I would still encourage folk to use sync, just know you'll need to fix your past records.

- Chance

Correction: Sync errors since Thu, Jan 28. I've disconnected Fitbit from MFP and I'm entering equivalent exercise in MFP to compensate - it's a pain. I preferred when in early Dec MFP would note step count so you knew it was reasonably accurate.

In the support section it states that they made some back end changes and are now seeing issues with supporting partners of devices. Please don't unsync and resync. They have said they're working to fix the unintended issues.

I have been having the same issues and have tried everything including a new calorie counter. However, it doesn't have the features of My Fitness Pal. Lets hope they fix this soon. For the mean time, I am using my iPhone to sync steps. It is doing a fair job but it isn't as convenient as carrying a Fitbit.

lorcart wrote: »

Here is the direct copy and paste: Hello,

Starting as early as Thursday evening PST (1/28) some members may have stopped seeing an exercise adjustment and/or steps in their MyFitnessPal Diary from their linked integration partner. This could be for any integration partner and is not limited to any particular one. We had made some updates to the backend that are directly related to when a partner's Exercise Adjustment is displayed in the MyFitnessPal Exercise Diary. Those updates caused some unexpected complications with exercise adjustments and step counts.

We are working to get everything back in order as soon as we can and apologize for the confusion in the mean time. We will continue to update this article as more information becomes available. Please check back for further updates.

Best,

MyFitnessPal Staff

So why don't they just roll back the change(s), until such time as they have figured out how to do it properly? Presumably they have some sort of 'system restore' functionality!?