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Syncing issues with FitBit chrageHR

phoenixoriginal42
phoenixoriginal42 Posts: 3 Member
edited December 1 in Social Groups
I had this issue with the flex too. I don't understand why the steps aren't syncing if they are supposed to. Anyone have suggestions?

Replies

  • lc355
    lc355 Posts: 91 Member
    Mine isn't working properly today either
  • Pikashel
    Pikashel Posts: 61 Member
    I thought it was just me. Mine worked yesterday but not today. Also it says i burned 1/4 of the calories I did yesterday and I have the same amount of steps..
  • SusanKing1981
    SusanKing1981 Posts: 257 Member
    It's becoming a regular occurrence.
  • mom2natalie
    mom2natalie Posts: 51 Member
    Syncing has been slow for me
  • heatherheyns
    heatherheyns Posts: 144 Member
    Yesterday it stopped syncing from fitbit about half way through the day, and I've yet to see a sync today. MFP is sending the information about food to fitbit, but there are no calorie updates from fitbit to mfp.
  • ayj72
    ayj72 Posts: 13 Member
    I have an alta and a surge and am having the same problem. My last calorie adjusted exercise sync from Fitbit was on Wednesday. I've taken all the steps suggested in the help article I found and have reported the problem to myfitnesspal but they've done nothing beyond sending me a very long email explaining how to log exercise, how not to log calories twice and how calorie adjustments work - all of which I was aware. 5 days with no sync so far!
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