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My Fitbit doesn't sync the steps and calorie adjustment to My Fitness Pal

shari_2206
Posts: 1 Member
Hi All,
I recently bought a Fitbit Charge HR. I have connected it with My Fitness Pal to synchronize the steps and calorie adjustment. However the steps and calorie adjustment are not getting synchronized with My Fitness Pal. Earlier I used my IPhone inbuilt motion processor and used to synchronize the steps with my MFP and Fitbit and it was working perfect. Now when i did the switch over, it doesn't work any longer. Would appreciate some guidance or help
I recently bought a Fitbit Charge HR. I have connected it with My Fitness Pal to synchronize the steps and calorie adjustment. However the steps and calorie adjustment are not getting synchronized with My Fitness Pal. Earlier I used my IPhone inbuilt motion processor and used to synchronize the steps with my MFP and Fitbit and it was working perfect. Now when i did the switch over, it doesn't work any longer. Would appreciate some guidance or help
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Replies
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MFP is having big problems at the moment. Mine didn't sync for 12 days. It then started working and managed just 3 days, now it isn't syncing again. I have disconnected the two now and record my exercise manually. It stops me stressing about it.0
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Is this still ongoing? My food/exercise log is going to Fitbit, but I'm not getting the diary adjustment that it seems like I should be getting (not even the "0" placeholder).1
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I haven't synced in almost two weeks. The food still syncs so I just log here and check my calorie goal on Fitbit.com.0
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Fitbit synch to mfp for goals and calories are not working...anyone knows what todo? Or wait for mfp fixes the problem..?0
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This is really starting to p me off now. I didn't change anything with my setup when the problem first happened around 22 July like the advice said. Gave it over a week before I unsynced my accounts and tried connecting them again.
When I unsynced, Mfp pulled through the first fitbit adjustment in nearly 10 days (whilst the accounts were supposed to be unconnected) but nothing else has come through since I reconnected.
I'm so fed up of this now and just don't know where to vent my frustration, it doesn't look like Mfp care at all about fixing the issue0 -
MFP posted back in July that they were having trouble with it syncing. No notice from them if they fixed it, so after several days of this I sent a note stating it still wasn't. Without even contacting me, they marked my case resolved. I can't get mine to sync, either, so it is most definitely NOT resolved. Sent them another note, which they'll also probably ignore. Thinking of just using fitbit's app to do everything I had been doing here, instead. At least that always works.
I just hate how MFP gives you less calorie credit than fitbit does, but I think it's more accurate, which is why I NEED it to sync.0 -
Mine started to work last night...im lucky then...0
This discussion has been closed.