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My Fitbit doesn't sync the steps and calorie adjustment to My Fitness Pal

shari_2206
shari_2206 Posts: 1 Member
edited December 3 in Social Groups
Hi All,

I recently bought a Fitbit Charge HR. I have connected it with My Fitness Pal to synchronize the steps and calorie adjustment. However the steps and calorie adjustment are not getting synchronized with My Fitness Pal. Earlier I used my IPhone inbuilt motion processor and used to synchronize the steps with my MFP and Fitbit and it was working perfect. Now when i did the switch over, it doesn't work any longer. Would appreciate some guidance or help

Replies

  • 2essie
    2essie Posts: 2,847 Member
    MFP is having big problems at the moment. Mine didn't sync for 12 days. It then started working and managed just 3 days, now it isn't syncing again. I have disconnected the two now and record my exercise manually. It stops me stressing about it.
  • vcwheeler
    vcwheeler Posts: 1 Member
    edited August 2016
    Is this still ongoing? My food/exercise log is going to Fitbit, but I'm not getting the diary adjustment that it seems like I should be getting (not even the "0" placeholder).
  • Justifier
    Justifier Posts: 336 Member
    I haven't synced in almost two weeks. The food still syncs so I just log here and check my calorie goal on Fitbit.com.
  • ulubaris47
    ulubaris47 Posts: 3 Member
    Fitbit synch to mfp for goals and calories are not working...anyone knows what todo? Or wait for mfp fixes the problem..?
  • kpkitten
    kpkitten Posts: 164 Member
    This is really starting to p me off now. I didn't change anything with my setup when the problem first happened around 22 July like the advice said. Gave it over a week before I unsynced my accounts and tried connecting them again.
    When I unsynced, Mfp pulled through the first fitbit adjustment in nearly 10 days (whilst the accounts were supposed to be unconnected) but nothing else has come through since I reconnected.
    I'm so fed up of this now and just don't know where to vent my frustration, it doesn't look like Mfp care at all about fixing the issue
  • HeidiGrrrl
    HeidiGrrrl Posts: 81 Member
    MFP posted back in July that they were having trouble with it syncing. No notice from them if they fixed it, so after several days of this I sent a note stating it still wasn't. Without even contacting me, they marked my case resolved. I can't get mine to sync, either, so it is most definitely NOT resolved. Sent them another note, which they'll also probably ignore. Thinking of just using fitbit's app to do everything I had been doing here, instead. At least that always works.

    I just hate how MFP gives you less calorie credit than fitbit does, but I think it's more accurate, which is why I NEED it to sync.
  • ulubaris47
    ulubaris47 Posts: 3 Member
    Mine started to work last night...im lucky then... ;)
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