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FitBit Adjustments Vanished

redperphexion
redperphexion Posts: 193 Member
edited December 2024 in Social Groups
Hi guys, my Surge didn't sync for a couple of days (still not sure why), but I've charged it up and restarted it, and my phone. My FitBit adjustments are still missing from my Diary and my Exercise record. I have disconnected my FitBit profile and re-added it. I have disallowed negative adjustments, and re-allowed them. Any insights on how to get this working again?

Replies

  • NancyN795
    NancyN795 Posts: 1,134 Member
    Make sure Fitbit Tracker is selected as your Step source in MFP. Other than that, contact MFP support (which will probably start by telling you to do the things you've already done). Also, when you do the disconnect/reconnect procedure, be sure to both disconnect in MFP and revoke access in Fitbit. And then, don't reconnect right away. Wait a little while. And then, after reconnecting, check that the step source is correct.
  • redperphexion
    redperphexion Posts: 193 Member
    Thanks Nancy, I'll try
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