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MFP food logging not being recorded in Jawbone app

marielaem
marielaem Posts: 202 Member
in Social Groups
Is anyone else having this issue? The UP app is logging sleep and steps, but it is not showing the food I log in MFP.

Any ideas anyone?

Replies

  • faeriegrl1973
    faeriegrl1973 Posts: 1 Member
    Mine stopped logging food also. Worked yesterday. I tried disconnecting them. It didn't work. Not sure what else to try.
  • l_pavli
    l_pavli Posts: 1 Member
    Mine too! Worked for three days and has stopped. Really frustrating.
  • joyestacy96
    joyestacy96 Posts: 1 Member
    I have been searching for a new fitness band the last 2 days! First the Up app stopped letting me enter food & now since I went back to using myfitnesspal, that doesn't work either. Soooooo frustrated!!
  • marielaem
    marielaem Posts: 202 Member
    MFP hasn't been doing too well with Fitbit either. The Jawbone UP is logging everything except the food intake from MFP. I've tried uninstalling and reinstalling both apps and have done the online chat thing with the very helpful Jawbone support. I think it's an MFP thing and it's a real pain.
  • marielaem
    marielaem Posts: 202 Member
    I found the following in Tech Support ...


    My Company
    Home > Announcements from our Tech Team > Jawbone data/food sync issues
    Jawbone data/food sync issues
    Wednesday, Aug. 10th, 2016, 3:00pm PDT

    Hello folks,

    We have discovered an issue, starting Wednesday morning, that is affecting some data from being sent to Jawbone. This is affecting any food items entered into MyFitnessPal, and is stopping them from syncing to Jawbone.

    We will continue to update this article as more information becomes available. Please check back for further updates.

    Best,
    MyFitnessPal Staff
    I found this article helpful
    I did not find this article helpful
    Last Updated: Aug 10, 2016 03:41PM PDT
    Contact Us

    Email Us
    Copyright 2005-2016 MyFitnessPal, Inc
    Customer service software powered by Desk.com
    "............

    Looks like a waiting game! At least I know my new UP3 is not at fault!
  • issypops
    issypops Posts: 212 Member
    My up has just started to sync food again, although a couple of days are missing, so looks like the problem is fixed
  • marielaem
    marielaem Posts: 202 Member
    My UP is still not getting MFP data, though the Tech info says the issue has been fixed ....
  • JasonDerk
    JasonDerk Posts: 1 Member
    Anyone having the same issue last couple days on android? My wife's apple is not having the problem
  • uzzy3danuki
    uzzy3danuki Posts: 1 Member
    Mine stopped working yesterday. UP doesn't show me the food I entered on MFP and MFP doesn't show me the steps.
  • SezxyStef
    SezxyStef Posts: 15,267 Member
    ditto here...it was slow acting yesterday so expect this issue...will give it a few days maybe...
  • SezxyStef
    SezxyStef Posts: 15,267 Member
    http://myfitnesspal.desk.com/customer/en/portal/articles/2589509-mfp-jawbone-syncing-not-working-10-3

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