MFP Food / Drink / Water data no longer being sent to Fitbit
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Glad it's a known issue at least.0
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lhadleyucf wrote: »I've been in contact with myfitnesspal support via email and they are completely useless. It seems like a different tech is reply to me every time and the most recent time the guy emails me and says "sorry your exercise isn't transferring from fitbit, that is a fitbit problem..."
Like... dude, this has nothing to do with exercise wtf? He clearly read no prior messages in the email string before responding to me.
And yeah it logs the first thing fine for me every day, but later meals/snacks and any changes don't come through.
Grrrrrr
And this is why I'll never be a premium member, lol.
Honestly though I don't even know who to contact about this on MFP's side. Sigh.0 -
support@myfitnesspal.desk-mail.com0
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My Alta HR is new but nothing is syncing. My steps won't show in MFP and food logged on MFP won't sync in my Fitbit2
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My steps won't sync from fitbit to MFP and my food/water wont sync from MFP to fitbit. Ive checked to make sure they are connected and they are. It just randomly stopped working and i cant get it back.0
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Now it's logging too much food! I replaced an entry with another one for my lunch, and it's counting both. Also showing me over yesterday when I was under (I had synchronization issues between the app and the browser versions and had one snack logged twice for a minute - guess fitbit doesn't like it when we remove something because it still counts).
So frustrating.0 -
You should be able to go into the food log for fitbit and remove the duplicates. I've had that happen to me before.0
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PikaJoyJoy wrote: »You should be able to go into the food log for fitbit and remove the duplicates. I've had that happen to me before.
I don't have any details on fitbit. Just my meals and how many calories are in them. Can't modify anything.1 -
PikaJoyJoy wrote: »You should be able to go into the food log for fitbit and remove the duplicates. I've had that happen to me before.
I don't have any details on fitbit. Just my meals and how many calories are in them. Can't modify anything.
On the web version, hover underneath the knife/fork picture, click on 'see more', it will take you to the food log where you can add/remove foods.
This only works if it's double counted separate foods. The way fitbit is working lately, it's adding and subtracting from a whole meal, it's slightly confusing! I'm not going to even bother looking at my fitbit report next Tuesday, cos it'll be way off. I've given up deleting and adding stuff over on fitbit this week!!0 -
Christine_72 wrote: »PikaJoyJoy wrote: »You should be able to go into the food log for fitbit and remove the duplicates. I've had that happen to me before.
I don't have any details on fitbit. Just my meals and how many calories are in them. Can't modify anything.
On the web version, hover underneath the knife/fork picture, click on 'see more', it will take you to the food log where you can add/remove foods.
This only works if it's double counted separate foods. The way fitbit is working lately, it's adding and subtracting from a whole meal, it's slightly confusing! I'm not going to even bother looking at my fitbit report next Tuesday, cos it'll be way off. I've given up deleting and adding stuff over on fitbit this week!!
That's the thing though - my web dashboard is horrible! all I see is sleep and my badges. Nothing else, no calories, no daily steps, nothing. I have absolutely no idea how to change it. I used to have no problem with my Fitbit One, but with the Charge 2, there's just nothing out there, everything's on the app.0 -
Christine_72 wrote: »PikaJoyJoy wrote: »You should be able to go into the food log for fitbit and remove the duplicates. I've had that happen to me before.
I don't have any details on fitbit. Just my meals and how many calories are in them. Can't modify anything.
On the web version, hover underneath the knife/fork picture, click on 'see more', it will take you to the food log where you can add/remove foods.
This only works if it's double counted separate foods. The way fitbit is working lately, it's adding and subtracting from a whole meal, it's slightly confusing! I'm not going to even bother looking at my fitbit report next Tuesday, cos it'll be way off. I've given up deleting and adding stuff over on fitbit this week!!
That's the thing though - my web dashboard is horrible! all I see is sleep and my badges. Nothing else, no calories, no daily steps, nothing. I have absolutely no idea how to change it. I used to have no problem with my Fitbit One, but with the Charge 2, there's just nothing out there, everything's on the app.
I cant find anything on the damn app! On your web dashboard, top left (next to todays date) there is a little icon with 9 little squares surrounded by a faint circle. Click on that and then click on "add tiles to dashboard", you should be able to select the knife/fork food tile with how many calories you're under or over, dont confuse this with the gauge that says in the zone etc etc1 -
Christine_72 wrote: »PikaJoyJoy wrote: »You should be able to go into the food log for fitbit and remove the duplicates. I've had that happen to me before.
I don't have any details on fitbit. Just my meals and how many calories are in them. Can't modify anything.
On the web version, hover underneath the knife/fork picture, click on 'see more', it will take you to the food log where you can add/remove foods.
This only works if it's double counted separate foods. The way fitbit is working lately, it's adding and subtracting from a whole meal, it's slightly confusing! I'm not going to even bother looking at my fitbit report next Tuesday, cos it'll be way off. I've given up deleting and adding stuff over on fitbit this week!!
oh wow - good to know that they improved that syncing ability.
I guess improvement, though more data, and more opportunity for error.
Not so sure it was a good idea to sync even more data - when they have had so many issues with the prior level.
How long since that improvement went in?0 -
@heybales I've had my fitbit since March 2015, and im pretty sure it's been there the whole time. I can't say for certain exactly when i first found it. But i can't remember a time where that option hasn't been there.0
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Christine_72 wrote: »Christine_72 wrote: »PikaJoyJoy wrote: »You should be able to go into the food log for fitbit and remove the duplicates. I've had that happen to me before.
I don't have any details on fitbit. Just my meals and how many calories are in them. Can't modify anything.
On the web version, hover underneath the knife/fork picture, click on 'see more', it will take you to the food log where you can add/remove foods.
This only works if it's double counted separate foods. The way fitbit is working lately, it's adding and subtracting from a whole meal, it's slightly confusing! I'm not going to even bother looking at my fitbit report next Tuesday, cos it'll be way off. I've given up deleting and adding stuff over on fitbit this week!!
That's the thing though - my web dashboard is horrible! all I see is sleep and my badges. Nothing else, no calories, no daily steps, nothing. I have absolutely no idea how to change it. I used to have no problem with my Fitbit One, but with the Charge 2, there's just nothing out there, everything's on the app.
I cant find anything on the damn app! On your web dashboard, top left (next to todays date) there is a little icon with 9 little squares surrounded by a faint circle. Click on that and then click on "add tiles to dashboard", you should be able to select the knife/fork food tile with how many calories you're under or over, dont confuse this with the gauge that says in the zone etc etc
Haha thanks! I still can't click on it and modify anything though... probably because it was 3 days ago? Oh well. Nothing's accurate this week anyway...0 -
Christine_72 wrote: »@heybales I've had my fitbit since March 2015, and im pretty sure it's been there the whole time. I can't say for certain exactly when i first found it. But i can't remember a time where that option hasn't been there.
I don't have that ability actually and my web dash board is pretty comprehensive.
I can delete and entire "summary" but can't see individual entries period.0 -
I've only used the app early on, and since issue seemed to be related to that usage, I stopped and didn't have sync issues ever until 6 months ago.
But I never recalled ability to see the individual food items on the meal entries on Fitbit, and I never recall anyone else mentioning it either.
It was always the comment when sync issues went that direction, that you'd get 2 meals listed perhaps, one being current total for it after changes made, and prior one still there with old totals on it. Had to manually delete the old one, leaving the new one.
Perhaps everyone was doing it through web account and no ability there to look at individual items.
I thought even MFP says only the meal totals sync over to Fitbit.0 -
Yes this is what my PC App food area looks like...I can delete the entire meal but not individual items unless I logged them in Fitbit.
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And I mispoke - Fitbit is the one working with MFP API's to sync info.
MFP has the setup - Fitbit is deciding what to pull and push.
So Fitbit would have to be the one to make a change to pull individual food items rather than meal summaries.0 -
that you'd get 2 meals listed perhaps, one being current total for it after changes made, and prior one still there with old totals on it. Had to manually delete the old one, leaving the new one.
Perhaps everyone was doing it through web account and no ability there to look at individual items.
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Oh *kitten* *kitten*! That's exactly what i meant, I'm obviously not very good at explaining things. I shall go sit back in the corner now :blushing:
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Ok so I have the option to delete my entire dinner, but no option to remove whatever extra 100 calories they put in there.
So broken.0
