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"One" battery life

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KNoceros
KNoceros Posts: 324 Member
in Social Groups
Hi all. I have a ten month old (Christmas present) One that I absolutely love, but in the last 6 weeks it has gone from only needing charging every 5-6 days to every 72 hours! This seemed like a sudden rather than gradual change.
Does my unit have a battery problem is is this normal for a One of this sort of age? (In which case, bit disappointed as had hoped it would have a longer life....)

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  • STrooper
    STrooper Posts: 659 Member
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    Contact the Fitbit before the limited warranty runs out. My first One lasted about two years before the lithium polymer battery began to hold less charge. The second one had a battery problem similar to what you are experiencing. Fitbit sent me a replacement.

    I switched over the Charge2 this past March.
  • lorrpb
    lorrpb Posts: 11,464 Member
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    This has been happening to me too, but mine is 3+ years old. I read there was an issue with the iOs that was causing it, but it was supposedly fixed Oct 9. That's about when mine started misbehaving. No solution figured out yet.
  • KNoceros
    KNoceros Posts: 324 Member
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    I contacted Fitbit and they agreed it looked like there is a problem. They asked me to do a battery test (turn off all day sync, restart and charge the Fitbit then run it until it's flat). I took it off charge at 05:50 24th Oct and its still going... (although I have spent the last 48hr virtually inactive due to illness).

    So- it looks like it's either the all day sync or simply "switching it off and on again" has fixed it. Fingers crossed.
  • ZenAndTheArt
    ZenAndTheArt Posts: 4 Member
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    Mine lasts about 5-6 days too. One problem is that I thought I'd lost mine last week (it was found :) ) and in panic I went online to buy a new one and it appears that they are no longer on sale. This would be a shame because I loove my One. I dont want a tracker that is also a watch
  • KNoceros
    KNoceros Posts: 324 Member
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    So after the reset and with all day sync off, it took 11 days
  • IdLikeToLoseItLoseIt
    IdLikeToLoseItLoseIt Posts: 695 Member
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    ZenAndTheArt wrote: »
    Mine lasts about 5-6 days too. One problem is that I thought I'd lost mine last week (it was found :) ) and in panic I went online to buy a new one and it appears that they are no longer on sale. This would be a shame because I loove my One. I dont want a tracker that is also a watch
    I couldn't believe this, until I saw it with my own eyes! It has been officially discontinued! :'(:'(:'(

    Yet the Zip is still being sold? :s
  • lauraver
    lauraver Posts: 6 Member
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    Count me as another Fitbit addict mourning for my One. It went from holding a charge for over a week to barely 2 or 3 days, and that's also when I discovered that this model has been discontinued. Wish I had had some advance notice ; ( The Zip appears to be on backorder right now. Clearly the company is focusing on "wearables" and watches especially, which I absolutely don't want. I am going to give the Flex 2 a try. Amazon sells a 3rd-party clip for it that should allow me to wear it on my clothes when I don't want to have it on my wrist. Will miss the floor data however.
  • scrapjen
    scrapjen Posts: 387 Member
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    On the Fitbit community forums, LOTS of people are complaining about battery life on their One's suddenly going down. @lauraer ... after discovering that the One was discontinued (No! That's another big thread on the Fitbit forums!) I did a little experiment with the Alta (also in a 3rd party clip) ... it's much closer to the One than the Flex, although it doesn't have floors either. I posted my experience with the Alta (borrowed my son's) on my little blog. http://jenbsjourney.blogspot.com/2017/12/fitbit-one-done-alta-alternative.html

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