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Syncing issue today
leonadixon
Posts: 479 Member
Hi is anyone else having issues with MFP syncing with their Fitbit today and yesterday?
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Replies
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Yes, mine isn’t registering my steps at all.3
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Yes, since 6/16 at about noon Pacific time. Not that I am completely obsessive about my fitbit sync. Or dependent on it to know how much to eat. Or anything.5
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brightresolve wrote: »Yes, since 6/16 at about noon Pacific time. Not that I am completely obsessive about my fitbit sync. Or dependent on it to know how much to eat. Or anything.
Snap, I feel your pain. I've done 21k steps so far today and I'm freakin hungry!!!! lol
Edit to add: I've just checked on fitbit.com and on my panel it IS showing the calories of food logged today on here and how many it reckons I have left. Looks about right to me, at least it's some idea :-D
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So glad I found this. I’ve already gone through the usual linking/unlinking process and still nothing. Glad I’m not the only one struggling. This happens way too often, TBH.3
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I'm not relying on it, but I like to see it LOL. Thanks all, makes me feel better that it's not just me!1
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Yup, me too, as of today. And agreed- issue comes around about every couple months or so.0
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Me too as of last night almost before midnight. Done everything still does not sync with mfp.0
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Also having issues with syncing, I need the calories to complete my diary lol!4
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Mine has been going off for a few days now. I do the disconnect/reconnect then turn off steps on the app, delete app (there has to be a better way) download app turn steps back on and sync. It is working at the moment
Nm it stopped syncing again
Tech team is aware
https://myfitnesspal.desk.com/customer/en/portal/articles/2944150-users-are-reporting-issues-with-the-fitbit-integration-not-syncing0 -
Mine will not sync my steps tonight. Yesterday it worked fine.0
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Thank you! I was going to come here and post but now I see it’s an issue all over the board. I uninstalled both apps and reinstalled disconnected the Fitbit and reconnected but not syncing.0
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Same!!0
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Does anyone know after it is back up syncing does it populate the past?0
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dcpassmore wrote: »Does anyone know after it is back up syncing does it populate the past?
I believe it will, but am not positive...0 -
Mine has been going off for a few days now. I do the disconnect/reconnect then turn off steps on the app, delete app (there has to be a better way) download app turn steps back on and sync. It is working at the moment
Nm it stopped syncing again
Tech team is aware
https://myfitnesspal.desk.com/customer/en/portal/articles/2944150-users-are-reporting-issues-with-the-fitbit-integration-not-syncingMine has been going off for a few days now. I do the disconnect/reconnect then turn off steps on the app, delete app (there has to be a better way) download app turn steps back on and sync. It is working at the moment
Nm it stopped syncing again
Tech team is aware
https://myfitnesspal.desk.com/customer/en/portal/articles/2944150-users-are-reporting-issues-with-the-fitbit-integration-not-syncing
Thanks!0 -
Still off today0
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So frustrating...0
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leonadixon wrote: »dcpassmore wrote: »Does anyone know after it is back up syncing does it populate the past?
I believe it will, but am not positive...
At a certain point Fitbit stops sending the daily total if it believes the receiving side didn't get it.
If MFP reported successfully received - it won't. Even if it didn't successfully log it to your account.
It appears they use a cache system - receive the info, report successful to the sender, deal later with actually logging it to the correct account.
If cache system goes belly up - all that data gone.0 -
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Mine isn't syncing. It recorded only 35 steps in Mfp and I did over 100001
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NO sync in several weeks for me0
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Had it for a day, gone again this afternoon.
Very disappointing since I hit my fast loss goal and was planning on starting to eat back a portion of my exercise calories. Oh, well.0 -
It was working fine yesterday and today, nada0
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I got it to sync a little bit by doing the whole disconnect/reconnect thing. But now it won't sync again.0
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This really stinks0
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Has not worked for me in days and frankly, I am so tired it ...1
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As a ex developer you can't let this happen all the time or people lose confidence in the product. I rely on MFP - I'd hate to have to enter all my recipes to somewhere else.1
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In MFP, the FAQ troubleshooting says how to disconnect and revoke access, wait a while then reconnect. I am trying that. I have done it in the past and it has worked. Now just waiting to reconnect to see if it helps this time.0
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When there’s a major outage like this it’s always recommended to NOT do this, as it can cause further delays for you when things do come back up.klutzymomdls wrote: »In MFP, the FAQ troubleshooting says how to disconnect and revoke access, wait a while then reconnect. I am trying that. I have done it in the past and it has worked. Now just waiting to reconnect to see if it helps this time.
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This discussion has been closed.