Fitbit doesn’t sync correctly
tiffeh345
Posts: 43 Member
I have issues with my Versa 2 not syncing with the MFP app. I have to manually take the Fitbit off my account and readd it every day and even then I have to do that several times for it to even register correctly. Sometimes it still won’t and I just give up. Any help would be greatly appreciated!
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Just to confirm because there are 2 possible ways of adding Fitbit.
You could in MFP app settings merely select Fitbit as your step source.
MFP will ask for steps from the device directly.
And then there is going in through the MFP App section and selecting MFP, being sent to their site, confirm sync, and the Step Source should be automatically set to Fitbit.
Though in this case it means talking to the synced account, not directly to the device.
What are you looking at exactly to determine it's not synced?
Are meal totals showing up in Fitbit app?
Are step counts showing up in MFP for display?
Looking at something else?
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I think MFP is having an issue. Mine won't sync today either.5
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Just to confirm because there are 2 possible ways of adding Fitbit.
You could in MFP app settings merely select Fitbit as your step source.
MFP will ask for steps from the device directly.
And then there is going in through the MFP App section and selecting MFP, being sent to their site, confirm sync, and the Step Source should be automatically set to Fitbit.
Though in this case it means talking to the synced account, not directly to the device.
What are you looking at exactly to determine it's not synced?
Are meal totals showing up in Fitbit app?
Are step counts showing up in MFP for display?
Looking at something else?
Hey there HB! Hope you are well.
I posted this on a FB board earlier, so will just repost it here for you:
The sync of both the MFP Food and Exercise logs was working as expected until 5pm or 5:30pm EST. I noticed sometime after, maybe 6:30pm or 7:00pm EST that my food and exercise logs from MFP were no longer syncing with Fitibt.
However, step-count and calories burned from FitBit are syncing back to MFP.
The problem is the logging FROM MFP to FitBit.
FYI, I'm am *still* using an old FitBit One, but this isn't a device issue. This is a sync issue FROM MFP to Fitbit.5 -
Good to know JB! Hey there too. I don't always catch your workouts now unless I review the wall late - good to see ya still enjoying the bike. I used the Fitbit Zip up until the end, use 'em while they work.1
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My fitbit isn't getting the data of total kcals consumed and the steps have stopped syncing around 4pm. I've tried to disconnect and re-linking the apps from one another but nothing seems to work.1
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hey! I am new to Fitbit and I got my charge 3 on the 23rd, I have connected, unconnected turn on and off etc since and it has never calorie adjusted/tracked exercise on my diary however does tell me how many calories consumed/water consumption on the watch face
I stumbled across my mfp progress and sure enough, steps are there it's just not syncing where I want to so I can see exercise/burn etc. any help would be grateful x
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If there is a system issue and it appears there is - huge request from MFP is to STOP disconnecting and resyncing.
It may, MAY, work once - but it for sure adds more transactions, and leaves many hanging - that must now be dealt with beyond the ones it got behind with.
It's not your connection or sync settings - it's system wide.
You do nothing - unless you want to make it worse and drag out even longer.1 -
I have an Ionic and normally it syncs steps and workouts just fine with MFP but I've gone two days now without it working. I know all the steps to take but nothing has helped.0
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I have an Ionic and normally it syncs steps and workouts just fine with MFP but I've gone two days now without it working. I know all the steps to take but nothing has helped.
read reply right above yours.
And FYI in case you didn't know - it's not syncing workouts over - Fitbit doesn't do that. MFP creates an adjustment based on if Fitbit says you did more than was expected.
That's daily activity or workouts - whatever increased your daily burn above MFP estimate with no exercise.1 -
I am having the same problem as the OP. I have to disconnect and reconnect Fitbit in my apps daily in order to get my step total to register in MFP. But it only brings in my step count at that time. If I wanted it to be accurate for the day, I would have to disconnect and reconnect right before bed every day.0
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DivaStephie wrote: »I am having the same problem as the OP. I have to disconnect and reconnect Fitbit in my apps daily in order to get my step total to register in MFP. But it only brings in my step count at that time. If I wanted it to be accurate for the day, I would have to disconnect and reconnect right before bed every day.
There is an issue. They recommend stop doing what you are doing because it just causes delayed syncing info to have to be discarded finally because you've created a new sync link.
It doesn't help the situation overall except for just your step count.
Look at your device daily calorie burn.
Eat 500 less than that.
Done.0 -
Seriously, it would be great if just for one day - ONE. DAY. - the sync would work as promoted.4
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Yup. Mine hasn't updated since yesterday afternoon. It's missing thousands of steps. Hopefully it catches up, and I am just going to have to estimate how many calories I have for a bit.2
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Fitbit Ionic stopped syncing with MFP yesterday afternoon ~4:00pm PDST:
- Meals/calories not syncing from MFP to Fitbit.
- Calorie adjustment not syncing from Fitbit to MFP (my exercise not showing up as calorie adjustment).
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Synced with Fitbit perfectly on the 24th. Stopped syncing food & exercise on the 25th.3
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Same problem . Syncing with Fitbit is not working even after doing the steps needed to sort out the issue.1
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Yep stopped working yesterday. Updated itself overnight but doesn't work again today.0
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Same. No syncing between the two sites.
Is it a fitbit or a MFP problem?0 -
No idea, but mine hasn't worked since May.....Official advice seems to be don't force it to sync but how many months is it going to be?0
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Yup it's not working was trying to fix it last night0
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Has anyone had any joy?
Is it happening to everyone?0 -
They've evidently been "updating" that article but none of the wording has changed.0
