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Thats exactly what happened here with the display issue, I have the first generation Vivosmart and this is the 3rd time its gone bad im a lil over 2 years. They upgraded me at no cost to the Vivosmart HR and threw in 2 day shipping,it should be here tomorrow :)
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yep,tried explaining it to people and they just dont understand
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Night shift police dispatcher here :) didn't know we had a night shift forum,finally some people I can relate to :)