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Thanks, Nancy That was an actual suggestion/answer and a load of snarky nonsense. Of course, it's still not working - just the poor spinning circle, but at least you've pointed in the right direction.
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Wait... What? In the app, under "Steps", something is checked - "Don't track steps (No step data will be stored) - which is a checkbox, not a radio button. Attempting to deselect (aka uncheck) that causes the "impatient circle of waiting" to appear... forever. As to the web, there's an actual button in the Steps menu to…
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Unable to deselect the "Don't track steps" on the web or the app. Suggestions?