drtrmiller Member

Thanks, this is helpful. I am wondering if the deleted data is caused by switching devices. The way MFP synchronizes data, I can imagine a scenario in which a bug causes data to be deleted at some point when the user switches to a new device. If you happen to have any insight on whether you changed the device that you used…

MFP should store customer data for a reasonable period of time. It is completely within reason and standard industry practice to store data indefinitely for active users, and delete data for users who have been inactive for a long period of time, typically several years without a login. Exporting only produces a file that…