hzelnut Member

Same for me! Yay

Is anyone else having this issue? Ever since my app was updated with the big release they just did it isn’t syncing correctly.

I have the same experience with their support. Multiple emails back that tell me nothing and still same issue with workouts not syncing from apple health. Someone did finally say they are working on it and understand my frustration. But that was 3 days ago and still no update or anything.

Is everyone else still having syncing issues? I am it hasn’t synced my workout for a few days. Has anyone had any luck with getting an ETA from tech support? Thanks

I know it’s really frustrating. I heard back from tech support and I had to answer a bunch of questions and they raised it up to the next level. Said it might be a few days before I hear back with hopefully a solution. I said a lot of people have this issue too.

I heard back from tech support but they just told me to do all the steps I’ve already done. So will see what they come back with next. I said I’m not the only one having this problem too.

I haven’t heard back from tech support either but might be due to holiday weekend. Still not syncing with apple health either.

I’m having the same issue and I also sent an email to tech support along with asking on this platform too. At least I’m glad to know it isn’t just me.