Replies
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Still not answered. Still no comment on how to follow up with support (ticket filed per request...) - got one response to reinstall. Nothing since... . Now that my year is coming to an end and it looks like I have to start over with my foods... guess it's time to start looking at all the free apps for tracking nutrients.…
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Still not answered.. ive filed a ticket with support, no a swerve or way to see progress on that either. Plenty of free apps and my year is coming up... since ive now basically had to start over i may as well switch apps.
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Still not fixed and no comment back from "support". Its really frustrating... as a developer I don't think this is that hard to find a fix for... at least give us some eta. My daughter is using a free app... and it works. Maybe ill just switch to that if I have to continuously try enter everything.
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Ticket filed on the 27th... but ZERO response other than a list of general items to try. And there also appears to be no way to look at status of the ticket I filed in the automated system. So I have no idea whether it was actually filed or just in some queue someplace...
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Ok I will file a ticket but as you can see above I'm not the only one having this issue. And it's actually worse as when you go in and can't find anything the choice to pick a bar code disappears and you have to leave the add food screen, back to the diary and then pick a meal again and start over to go back to get the bar…
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IIt does keep the history but it isnt searchable in the bar.. the search bar seems to only search the database now and I have to scroll thru my history to find the foods I eat. Please fix this.
