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Actually, no, your last sentence does not make sense. Even if the update is "I am still looking into this issue" or "I cannot recreate this issue, can you provide your exact workflow to me so I can try and reproduce" or "I see where it is failing in the logs". That should be communicated. It feels as though I am being…
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This is the only response I've had from MyFitnessPal in over a week of sending a support email. This is increasingly frustrating and continues to make me want to give up on the app altogether. I need this issue escalated and a response about the timeline for a resolution.
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@durden I still have not received a reply from the support team to my email.
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@durden I received the automated email asking for my device information. I provided that on April 30th originally and nothing for my device has changed besides the MFP version (25.23.0). The most recent support email I sent was July 2nd. I replied to that automated email stating nothing but the app version has changed and…