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I just received the replacement unit for my Fitbit HR. I didn't have to show photos, produce proof of purchase or anything else. Dealt with customer service via email. My only problem was was it took 9 days to receive my replacement?! The bubbles on my band didn't affect the performance of the unit but they were just ugly.
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1 ounce pemmican beef jerky. :)
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Just started this process and I like that I can access it with my phone. That means there is no excuse for not logging food in even if I am away from home. I have used a food log in the past and it was really successful for me to see not only what I am eating but how much. Seeing that I've eaten junk is a tangible reminder…