Replies
-
Right now you can track this by creating a custom measurement category; https://support.myfitnesspal.com/hc/en-us/articles/360032624891-Can-I-track-additional-measurements-or-change-the-default-measurements
-
The occasional handful of M&M's and bottomless wine isn't killing anybody. Probably. I don't know. Welcome to the community, @kylie6666!
-
Hi Allan! No specific tips to give, other than if you're consistently logging and creating that new habit, that's more than most people achieve. Welcome to the community!
-
Welcome to the community, Linda!
-
Apologies for any problems you are having. To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal .com
-
Have you written in via the support link I provided?
-
Hi @macrat12 i'm noticing this is your first post in the forums, which leads me to believe you've likely created a second account and that's why you're not seeing your groups. You'd need to log in to your original account to regain access to your groups, ideally.
-
Thanks for following up and sorry you haven't been responded to promptly; the agent that opened the bug ticket with you before will be in touch again, but in short you haven't received any updates to your ticket because there haven't been any updates to share- or at least that is my understanding, given i'm not privy to…
-
Even when the Newsfeed was still around the Complete Diary feature worked like this- it doesn't close your diary, it just provides you the weight prediction as a way to cap off your day, if that is something that helps or motivates you. It's completely optional.
-
Apologies for any problems you are having. To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal .com
-
If you're using Fitbit anyways, you should probably just link it to MyFitnessPal. https://support.myfitnesspal.com/hc/en-us/articles/360039592171-Fitbit-FAQ-and-Troubleshooting
-
Apologies for any problems you are having. To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal .com
-
I believe this is slated to get worked on in the near future by our forum provider, but I don't have a specific date to share. We bring it up every time we speak to our forum provider though and are committed to making sure they fix this, in addition to bringing more functionality to groups in general.
-
Sending a private message or creating a support case works! https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com
-
If only it were that simple. Thanks for providing those IDs; in the future you can just report these directly to staff, we dedicate a fair amount of time to removing these accounts.
-
Apologies for any problems you are having. To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal .com
-
Please keep an eye out on your email inbox for a reply from our support team. Thanks!
-
You don't need to hit Complete Diary for anything to work. Figuring out what's happening will require some further troubleshooting we can't offer you in the forums. To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal .com
-
Based on a quick look at your account, your goals don't match because you've logged exercise to your diary and received a calorie adjustment. For more detailed information regarding the calorie adjustment please see this article. To reach our support team for assistance, please visit…
-
@cjcatdogmom I just checked our support queue and it looks like we already resolved your issue for you on May 27th- your subscription has been cancelled and refunded. Please double-check your inbox.
-
Welcome @MEGwifl! Hope to see you around more.
-
Welcome to the community, @gtkny64qjj!
-
There's a couple things you can do here; for one, if you know what your goals are, you can simply customize them how you want via the Goals tab. Alternatively you can try to reset your default goals and see if it returns you to your previous goals, or at least something that feels closer to the mark. You should be able to…
-
If you are currently in a standard premium subscription and you’re upgrading to Premium +, you are upgrading within your current billing period, which means that you will be charged the difference for the remainder of time in the billing period. When your renewal date comes, you’ll then be charged for the full price of…
-
Yes, Fitbit sleep minutes are supposed to sync from Fitbit to MFP, but not the other way around. To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal .com
-
Not at this time. If you're not using an integrated step tracker, you would need to log a manual walking exercise in lieu of using "steps".
-
To allow others to view your diary, you must adjust your Diary Sharing settings. On the Web Click "My Home" then "Settings" then "Diary settings". In the Android, iPad and iPhone apps In the Menu (or "More" page) tap "Settings" then "Sharing & Privacy" then "Diary Sharing." Select your preference from "Public," "Friends…
-
Apologies for any problems you are having. To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com
