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Apologies for any problems you are having. To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal .com
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If you're using Fitbit anyways, you should probably just link it to MyFitnessPal. https://support.myfitnesspal.com/hc/en-us/articles/360039592171-Fitbit-FAQ-and-Troubleshooting
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Apologies for any problems you are having. To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal .com
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I believe this is slated to get worked on in the near future by our forum provider, but I don't have a specific date to share. We bring it up every time we speak to our forum provider though and are committed to making sure they fix this, in addition to bringing more functionality to groups in general.
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Sending a private message or creating a support case works! https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com
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If only it were that simple. Thanks for providing those IDs; in the future you can just report these directly to staff, we dedicate a fair amount of time to removing these accounts.
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Apologies for any problems you are having. To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal .com
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Please keep an eye out on your email inbox for a reply from our support team. Thanks!
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You don't need to hit Complete Diary for anything to work. Figuring out what's happening will require some further troubleshooting we can't offer you in the forums. To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal .com
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Based on a quick look at your account, your goals don't match because you've logged exercise to your diary and received a calorie adjustment. For more detailed information regarding the calorie adjustment please see this article. To reach our support team for assistance, please visit…
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@cjcatdogmom I just checked our support queue and it looks like we already resolved your issue for you on May 27th- your subscription has been cancelled and refunded. Please double-check your inbox.
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Welcome @MEGwifl! Hope to see you around more.
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Welcome to the community, @gtkny64qjj!
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There's a couple things you can do here; for one, if you know what your goals are, you can simply customize them how you want via the Goals tab. Alternatively you can try to reset your default goals and see if it returns you to your previous goals, or at least something that feels closer to the mark. You should be able to…
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If you are currently in a standard premium subscription and you’re upgrading to Premium +, you are upgrading within your current billing period, which means that you will be charged the difference for the remainder of time in the billing period. When your renewal date comes, you’ll then be charged for the full price of…
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Yes, Fitbit sleep minutes are supposed to sync from Fitbit to MFP, but not the other way around. To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal .com
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Not at this time. If you're not using an integrated step tracker, you would need to log a manual walking exercise in lieu of using "steps".
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To allow others to view your diary, you must adjust your Diary Sharing settings. On the Web Click "My Home" then "Settings" then "Diary settings". In the Android, iPad and iPhone apps In the Menu (or "More" page) tap "Settings" then "Sharing & Privacy" then "Diary Sharing." Select your preference from "Public," "Friends…
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Apologies for any problems you are having. To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com
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Thanks for your feedback. Could you be more specific about what you don't like?
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What exactly are you trying to do? We don't use user-facing ID numbers.
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This would be a pretty significant deviation from how the program works, but we will see what we can do!
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For best results you should probably connect Fitbit through… Fitbit. Integrations are messy. That said, please feel free to reach out to our support team for more specific guidance. Please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com
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We do not offer a specific setting for members with diabetes; we would recommend consulting with your doctor to make any necessary updates to your goals.
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To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal .com
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Welcome @genre009! We've got a fair amount of Sparkpeople here, and even have a thread about for ya'll!
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Have you logged exercise to your diary? If so, this would be attributed to your goals increasing as a result of receiving a calorie adjustment, which also affects your macros. Our support team would be happy to look into this for you in more detail. To reach our support team for assistance, please visit…
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Sorry you're having trouble with the feature. If I could offer a few suggestions; Make sure you specify you don't eat rice or bread during the "dislikes" portion of the meal planner setup so it doesn't suggest that to you. You can update this via the cogwheel under "Dislikes". Your planner is suggesting you do so many…
