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Apologies for any problems you are having. To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com
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We’re adding as many demonstration videos to our exercises as we can, and we're very sorry if you happened to find a movement that doesn't have a video uploaded yet. For exercises that already have a corresponding video, you’ll see a small “i” just to the right of the activity name.
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Huawei is not a compatible partner app with MyFitnessPal at this time.
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Apologies for any problems you are having. To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com
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Please reach out to our dedicated support team for assistance with this by visiting https://myfitnesspal.zendesk.com/hc/en-us or emailing directly to support@myfitnesspal.com
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Hi all, wanted to confirm that as of now we have extended Activity Feed posts to be active for 90 days, extended from the previous 60 day window.
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Not explicitly familiar with how this Adidas partnership works, but generally no, you cannot "stack" subscriptions. You would want to redeem this in lieu of re-subscribing via your current payment plan when your current subscription ends. To reach our support team for further assistance, please visit…
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Oura Ring is not one of our supported partner apps at this time, so we cannot provide any expectation that information will sync between our programs.
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We recommend visiting this article for more information. For further support, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com
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Please reach out to our dedicated support team for assistance by visiting https://myfitnesspal.zendesk.com/hc/en-us or emailing directly to support@myfitnesspal.com
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Apologies for any problems you are having. To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com
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If you’re currently a Premium member: Open the MyFitnessPal app Tap the More menu on your home screen. Tap Intermittent Fasting and follow the setup instructions. If you’re not a Premium member, but would like to unlock Intermittent Fasting (and the rest of our Premium features), go to myfitnesspal.com/premium to upgrade…
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Please see; https://support.myfitnesspal.com/hc/en-us/articles/360032623371-Can-I-export-my-data-or-email-my-diary-to-my-trainer-doctor-or-nutritionist
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That doesn't sound right. Let's see if we can figure out what's going on. Please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com to receive assistance from our support team.
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Weird indeed! To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com
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Totally heard. In fairness, when I brought this issue up to their support, even they seemed surprised to learn about this particular limitation. Full transparency; I don't believe keeping Activity Feed posts in perpetuity is in the cards at this moment, but we are almost certainly going to be extending that "pruning"…
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If you're in the app, you'll want to tap on the section in the top right that says "One Year" and change the date range to "All".
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Apologies for any problems you are having. To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com
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We will definitely look into the possibility of distinguishing between sugars for a future update. For now, one workaround is to create a new meal category such as "fruits and vegetables" to log items containing natural sugars. When the food diary is viewed on our full website, or via our iPad app, nutrients are…
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@MargaretYakoda Still here and care, just returning from vacation. So it turns out this is intentional design from Vanilla; posts are intended to be "pruned" after 60 days, with the intention being to avoid content bloat/spam. Currently in discussion with them about extending that window, but at the moment it doesn't seem…
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"Some users may notice data discrepancies or syncing issues between 3P apps and Fitbit. Our team is currently investigating the root cause of the issue." https://status.fitbit.com/incidents/D6j3uhKPGKKsJjNoxsp7
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Apologies for any problems you are having. To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com
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Please reach out to our dedicated support team for assistance by visiting https://myfitnesspal.zendesk.com/hc/en-us or emailing directly to support@myfitnesspal.com
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https://status.fitbit.com/incidents/D6j3uhKPGKKsJjNoxsp7 None of the posts have been removed, but I have been cleaning up/merging threads around this in hopes that discussion (and this information, which i've reposted numerous times) might be made quickly available to people.
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https://status.fitbit.com/incidents/D6j3uhKPGKKsJjNoxsp7 We're not blaming anyone; Fitbit has acknowledged it is their issue.
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Update: https://status.fitbit.com/incidents/D6j3uhKPGKKsJjNoxsp7 The issue appears to be on the Fitbit side; hoping they are able to resolve their issues soon.
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Definitely sounds like a bug. Please reach out to our dedicated support team for assistance by visiting https://myfitnesspal.zendesk.com/hc/en-us or emailing directly to support@myfitnesspal.com
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You made a second account. You'll want to go to More/Menu >> Settings >> Log Out, and then log in again using the credentials for your original account. To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com
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Not yet. I'll reach out the second I have more information, but at the moment I am getting the impression that this is a bug, or at least not intentional.
