durden MFP Staff

That's a static header image (that you've conveniently cut off the context of) but I think you can reasonably assume that's supposed to be a global metric for all MFP users this year, similar to the ones in the last image.

You would either need to unlink those partner apps and not log exercise, or alternatively if you're a MyFitnessPal Premium subscriber, you can opt to turn off exercise calories via More/Menu >> Goals >> Exercise calories "off".

This is because you've added exercise to your diary (I checked). No issue here. Because your daily calorie goal already accounts for your intent to gain or lose weight at a particular rate, you can achieve your goal by eating the specified number of calories per day, with no additional exercise required. If you add…

Please report this to our customer happiness team so we can perform triage and file a bug ticket if needed. To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com

This would mean you're outside of the US/Canada, so we don't offer Net Carbs to your region at this time. Please reach out to our support team directly for further individual help, we'd be happy to take a look.

Thank you for bringing this issue to our attention - your online safety is important to us. We’ve received your support request ticket and will be in touch shortly to assist you.

Hi all, Small update here; i'm currently discussing with Vanilla support in regards to this issue, so it's on our radar. Granted, with the Thanksgiving holiday coming up all of us are stretched a bit thin, so we may not see much movement until next week. I'll update here when I know more; glad that there is a (albeit not…

Already let OP know via email, but wanted to confirm I am able to reproduce this and an submitting a bug report to our forum provider. Thanks!

Not aware of any global issues with Pacer. I would suggest contacting our support team for individual assistance. To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com

Do you happen to have Net Carbs turned on? That would certainly explain it. To verify, In our Android and iOS Apps*: Open the Menu or More(...) menu Select Settings then Diary Settings Toggle Net Carbs Mode off, if it's currently on To reach our support team for assistance, please visit…

I'm afraid it's the latter case here; Just to be sure I looked this up, and it turns out i've personally responded to several of your emails and you've never gotten back to anything i've sent. I'd suggest checking your spam folders.

This means you have a second account and your Fitbit is connected to it. The easiest way to remedy this is to send your Fitbit ID to our support team, who can disconnect your Fitbit from your other account. Here is how you get your Fitbit ID via your dashboard: Log in to Fitbit.com and click on the person icon in the upper…

That's very much not the case and I hope you reconsider.

Happy to help, ya'll. It's what i'm here for.

@Adventurista @aalley5 @DNjoys I believe this issue should now be resolved; i've done some limited testing and believe that to be the case, but am going to ask you all to verify for me if you can before we consider this resolved.

Thanks for all the details you've all given here and in the support request that was sent in- having hard info and screenshots is very valuable. I'm compiling all of this and doing testing so I can send a detailed report to our forum provider, Vanilla. To be very clear again; this is the first time this has ever been…

Chiming in again; i've done some testing around your private group's posts, and am confident that even if you have a public activity feed, that private group posts do not show up, period. If anyone is seeing any different, please feel free to send a support request per the above with ATTN: Durden in the subject line (or…

This is the news to me. Please send us a support case with any/all relevant information you have so we can investigate. To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com Thanks!

Computers can't really just "do math bad" so I imagine there is something else going on here, though impossible to say without investigation and troubleshooting. Our support team would be happy to help you with that; please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com

We've got a bug ticket open for this and are investigating- if it sticks around for more than a few days I expect it will show up on the known issue list at that point.

If there was a single solution I could provide, I would happily post that here. If that is not the case, such as now, the best advisement I can provide is to point you towards our support team so you can get individualized help from one of our agents.

Welcome @yaqoob199a! Hope you're able to find the support and resources you're looking for. I'd definitely suggest taking a look at our Getting Started and Health & Weight Loss categories for inspiration and tips.

Hi @ArletteLeathem! Welcome to our Community. :)

Hi all, confirming the issue is on our radar and people are looking into it. Thanks for reporting and for your patience.

Apologies, but it's not possible to remove the calorie goal at this time.

Hello! Please reach out to our dedicated support team for assistance by visiting https://myfitnesspal.zendesk.com/hc/en-us or emailing directly to support@myfitnesspal.com

Just going to confirm that we aren't putting our program in Swedish to sell Premium. Unless it's working? If this is happening on the website, it could be due to visiting the wrong address (.com/nl) or a number of other factors. To reach our support team for assistance, please visit…

Apologies for any problems you are having. To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com

This would depend on where you initially subscribed. Web Subscriptions purchased on the myfitnesspal.com website are managed on the website. Log in to http://www.myfitnesspal.com and click My Home then Premium On the Premium detail page, click Subscription Settings in the upper right corner. Set the Auto-Renewal menu from…

Apologies for any problems you are having. To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com