durden MFP Staff

Apologies for any problems you are having. To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com

We don't currently track caffeine natively on the program, unfortunately. As for your username and the inability to lob in via the website; That is likely because you signed up using the Sign In With Apple option. At this time, the option to Sign in With Apple is only available for iOS devices. This option is not available…

If you have both connected and are actively using both, your hypothesis could absolutely be correct here. We don't recommend connecting two different "step trackers" for this reason. To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com

From the Plan tab, tap the settings cog wheel in the top right corner, then tap Approach to change this.

Yes, you'll just need to connect your Samsung device via the Samsung Health app. To get started with the Samsung Health integration, first download and then launch the app from the Play Store. Once completed, go into MyFitnessPal and find Apps & Devices under the Menu Bar. Search for Samsung Health and then tap Connect.…

Apologies for any problems you are having. To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com

We don't offer any specific options for pregnancy. Your needs are going to be very individual, and you should absolutely consult with your doctor regarding any changes in diet/regimen you take on, which you can then update in your MyFitnessPal goals.

We've received your support request. If you don't receive a response within 24 hours (which is our service level agreement for Premium users) please let us know.

Our program currently calculates calories for exercises logged in our "Cardiovascular" section only. Estimating the calories burned from strength training is very difficult because it depends on a variety of factors: how much weight you lifted per repetition, how vigorously you performed that exercise, how much rest you…

We discovered this bug fairly early in this thread and this issue is ticketed and being worked on. Hoping our forum provider gets that fixed soon! In the meantime, the workaround for this is to just put a space before you type out the tag, or just retype the "@" symbol until the tagging system pops up.

In order to change the email address on your account, you will need to do so on the main website at www.myfitnesspal.com. At this time, this function is not available in our mobile apps. From the Website: Click "My Home," then "Settings," then "Change email address/preferences." On that page, you can modify the email…

If you click the hamburger menu to the right and then select "Announce" that should un-announce a thread if it is announced already.

Hi! We are definitely aware (been doing a lot of cleanup) and have a ticket open with our forum provider regarding this right now. Thanks for your patience.

Apologies for any problems you are having. To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com

Not at this time, no. You could scan an item to add it to your diary, and then from there add that item (and anything else you need) into a Meal like you would normally, but there isn't a function to scan an item and add it to a list directly.

You can report scammers directly to a staff member via DM, create a support ticket to report them, or if you have email notifications set up for friend requests there is a "report friend request" button that will do all of that for you if you click it.

Hi Carole, we currently have an open bug ticket about this with our forum provider. We're hoping to have this fixed up soon, so please bear with us for the time being.

I see your support request in our queue. If you don't receive a response within 24 hours please let me know.

You can change your preferred units of measure for weight, height, distance, energy and water on the web, and in our iPhone and Android apps. On the Web - Click "My Home" then "Settings" then "Change Units." In our Android, iPad and iPhone Apps - In the Menu (or "More" page) tap "Settings", "Profile" then "Units."

Apologies for any problems you are having. To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com

This appears to no longer be the case as of now. I'd recommend reading the FAQ on calorie adjustments to better understand what to expect; https://support.myfitnesspal.com/hc/en-us/articles/360032623871-What-is-the-Calorie-Adjustment-in-my-Exercise-Diary

This account was created yesterday. Most likely you created a new account instead of logging in to your old one. To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com

In the app there's a soft limit to how many meals/recipes can be displayed due to storage limitations, but it's around 250 items. The website doesn't have this issue though and should have your entire list available. To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email…

There is not a way to add items to My Foods via the barcode scanner at this time, because the barcode scanner is already associating a barcode with an item in our database, and "My Foods" is currently the home for items you create yourself.

Based on guidance from the National Institutes of Health and other experts and resources, we do not calculate daily calorie goals of fewer than 1200 calories for women, or 1500 calories for men. You can read about recent updates to our nutritional guidelines, and the science behind them, here.

Could you provide more details? A screenshot?

I encourage you to ask specific questions if you're having trouble. A good guide for the app can be found by opening the Menu (found by hitting the three-line icon in the upper left hand corner of the app's main screens) then tapping "Help" and "Frequently Asked Questions." On the web, you can click the "Help" section…

Apologies for any problems you are having. To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com

That is not our company. A Quick Google search tells me that this is most likely a gym that you're a member of. Best of luck getting that cancelled.

We're sorry for any trouble you're experiencing when trying to log into your account using Sign In With Google. Since the Google Sign-In feature is not yet available for Watch/Wear OS and other 3rd party apps, logging in using this option may not be accessible. For now, you would need to log in using the associated email…