Zip battery life

Kristyann624

I got my Zip at the very beginning of September. I've changed the battery 3 times. And it showed low battery again today. Is it common to have battery life of about a month?

heybales

Low battery actually on device, or website telling you that?

Vast majority of time website is telling me that - the device is not. So no actual low battery.
- But I had a mis-sync recently.

It thinks when a sync starts, so device is known to be there, but it doesn't finish, so something happened to device - it's assumed low battery is the problem.

Usually I just walked away and of course signal broke.
But low battery is another reason signal could break during a sync attempt.

codycsweet

Check this out if it doesn't help contact customer service bc you probably have a defective zip. The battery should last about 6 months
http://help.fitbit.com/articles/en_US/Help_article/My-Zip-s-battery-is-draining-quickly/?l=en_US&p=zip&fs=RelatedArticle

scrittrice

Definitely contact FitBit and they should send you a replacement, but I would add, I had 4 different Zips with the same battery issue before I finally just accepted a refund and bought a One.

Kristyann624

Thanks for the help. It's on the device. It will come and go for a bit. It was on last night, but gone today. And then eventually I "lose" a day because it dies and I don't notice until the evening. Two of the batteries were Rayovac so I was hoping it was because they were cheaper (all Walmart had at the time). This new one is Energizer so I was more hopeful.

Is it an easy process to get a new one?

heybales

Oh, is the Rayovac even lithium? Most are alkaline, even those watch batteries, and those will not last.
Energizer much better, Home Depot/Lowes has them too for next time.

randrews0407

The battery on my Zip tends to last 3-4 months ... I never got 6 months out of it but I love that I don't have to do connect to my computer EVER or charge multiple times per week as I did when I had a BodyMedia and Nike Fuelband.

TopazCutie

Check the batteries you're using. Mine lasted for a few months of almost wearing it daily.

Also, depending on where you get your battery, get the warranty on it! Mine lets me replace batteries for free twice within a 3-year time period.

Wantingtolose1

I bought mine in June/July and just now on the app it is showing low battery. Ive been actually thinking when is the battery going to go as it seems to be lasting a long time and now the app is showing low so will have to get it changed soon I guess. It sounds like it might be an issue either with your fitbit devise or the batteries you are using.

heybales

Wantingtolose1 wrote: »

I bought mine in June/July and just now on the app it is showing low battery. Ive been actually thinking when is the battery going to go as it seems to be lasting a long time and now the app is showing low so will have to get it changed soon I guess. It sounds like it might be an issue either with your fitbit devise or the batteries you are using.

The app is saying low battery.

Does the device itself show lower battery indicator?

Wantingtolose1

I just changed mine today. The app showed low, I got an email saying battery was low and needed to be charged and when I would tap through the zip it would show a battery at the bottom which isn't normally there.