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Can't Sync

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  • heybales
    heybales Posts: 18,842 Member
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    LeafChaser wrote: »
    MFP won't sync with Fitbit.I followed the tip to revoke access from the Fitbit side and then re-connect from the MFP side. I have not gotten them to sync for the last 2 weeks. Any suggestions?

    Through website accounts, or mobile apps?

    Close out of each app on mobile, confirmed closed not running.

    Do the same routine through the web accounts, disconnect MFP side, then revoke Fitbit side, then setup again.

    Confirm a sync happens.

    Then open apps and see if it stops again.
  • LeftyRodriguez
    LeftyRodriguez Posts: 1
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    I can get the steps to sync, but not calorie burn. Anyone have any ideas?
  • heybales
    heybales Posts: 18,842 Member
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    Where are you expecting to see a calorie burn at in MFP exactly, and what value from Fitbit would it be?

    And do you have negative calorie adjustments enabled on MFP?

    You could in fact not be burning more than MFP already estimated, so no positive adjustments would be seen.
  • dsm0001
    dsm0001 Posts: 26 Member
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    I've had trouble syncing too. For a quick fix, I got to sparkpeople.com and sync my fitbit there and it calculates your calories lost for you. Then I go to MFP and manually put in the amount. A pain, but at least it gives you your numbers.

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