Too many steps in MFP

Options
momtoeandk
momtoeandk Posts: 3 Member
I've been syncing between Fitbit and MFP for 2 years now. I just got a new iPhone 6 after mine was stolen. Today MFP shows me as having over 27k steps when on my Surge HR and app, I only have 16k steps. I have the iPhone set to not track fitness. For the life I can't figure out why MFP has so many more steps!

Replies

  • 00figg
    00figg Posts: 111 Member
    Options
    i was cruising along just fine today until about 2pm(ish). i had 12k steps give or take when suddenly my iPhone mfp said i had 25k. still says that but my cals are about right for my accurate steps. i am assuming it will right itself soon. i have a flex.
  • txmandaxt
    txmandaxt Posts: 3 Member
    Options
    Seems like mfp is adding like 10k steps for some reason. It happened to me too!
  • tstricklin3833
    tstricklin3833 Posts: 3 Member
    Options
    Same problem with me today also too many steps in MFP . I hope it fixes itself !
  • sarahmichelef
    sarahmichelef Posts: 127 Member
    edited May 2015
    Options
    Thirded... it's giving me about 4000 more steps than I've taken, though the calorie burns are in sync (or close enough... they're off by under 10 calories).

    ETA: It's a known issue:
    http://myfitnesspal.desk.com/customer/portal/articles/1970451--members-may-experience-some-steps-issues-5-5-5-7-
  • momtoeandk
    momtoeandk Posts: 3 Member
    Options
    Glad to know y'all are having the same issue. I just got my new replacement phone so I've been racking my brain trying to find a problem on my phone. Add this glitch to the growing list following the sale to UA.
  • jla2983
    jla2983 Posts: 26 Member
    Options
    This happened to me too today!
  • NancyN795
    NancyN795 Posts: 1,134 Member
    Options
    Gee, I have an Android, and I'm seeing the opposite problem. I'm at just over 15K steps for the day - which is what I see if I look on the MFP "Check In" page on my laptop - but my phone shows only 3000 steps! Fortunately, the calorie adjustment looks right.
  • Christine_72
    Christine_72 Posts: 16,049 Member
    Options
    NancyN795 wrote: »
    Gee, I have an Android, and I'm seeing the opposite problem. I'm at just over 15K steps for the day - which is what I see if I look on the MFP "Check In" page on my laptop - but my phone shows only 3000 steps! Fortunately, the calorie adjustment looks right.

    @NancyN795 I've got an Android too. MFP is showing 27 steps when I've done 7,000 so far. It's still adjusting my calories tho, thank goodness!

  • sarahmichelef
    sarahmichelef Posts: 127 Member
    Options
    Seems to be better for me today...