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Web MFP not receiving info from samsung galaxy s4 mobile app MFP entries

wjmcwilli
wjmcwilli Posts: 2 Member
edited November 2024 in Social Groups
Has anyone else had their food entries from the mobile app not show up on the web MFP? I am wondering if this is why my Fitbit dashboard never shows me eating anything. I can't get my MFP mobile app to sync my food with the web version. It knows if I have exercised from Runkeeper, but no food. Any suggestions?

Replies

  • editorgrrl
    editorgrrl Posts: 7,060 Member
    Have you contacted MFP customer service?

    Did you delete & reinstall the app? Did you try logging food on the MFP website rather than the app?
  • NancyN795
    NancyN795 Posts: 1,134 Member
    My food entries generally show up, but there are units issues for me. I particularly notice it with butter although it happens with other foods, too. I always enter butter as fractions of 100 grams, but if I enter it on my phone, when I look at it on the web it will come up as the same fraction of cups or teaspoons or the like. Really messes up the calorie count. If I enter it on the web and then look at it on my phone, I get the same problem - wrong units. I can correct it, but then it's wrong on the other platform. Mostly, I try to get it to be right on the web MFP. I keep hoping MFP will fix it but I have to admit it hasn't been enough of a problem for me to report it.

    I have a Moto G. Last week I was able to upgrade it to Android 5, but the issues existed before the operating system upgrade and continued after.
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