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Up3 won't charge or reset
zdyb23456
Posts: 1,706 Member
It has 2 days left and I can't get it to charge. Everything I've read says to try a soft reset, but it won't even do that as no lights ever come on.
If I tap it the runner light comes on and I can switch to sleep mode.
I'm so frustrated with it!
If I tap it the runner light comes on and I can switch to sleep mode.
I'm so frustrated with it!
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Replies
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Contact Jawbone customer service. They'll walk you through troubleshooting (firmware, etc.) and replace your tracker if it's broken.0
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I already have a new one coming from them for another issue. My up3 is splitting apart at the seam. I am thinking that must be the cause of my charging issue. I just don't think it's going to make it before this one dies.0
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One thing I love about jawbone is their CS. My 24 randomly quit and they sent the next version up and it arrived within 3 days. No hassle. Hopefully this next one works longer for you
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This discussion has been closed.