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Tear in Fitbit band

mmghanna1
mmghanna1 Posts: 123 Member
edited November 2024 in Social Groups
I have a Fitbit Charge HR. I bought it about 4 months ago. Today when I unplugged it from the charger I noticed a tear in the band. I didn't feel it tear - I don't think I did anything. Do you think the band will be okay, or is it likely to tear more?

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Replies

  • minniestar55
    minniestar55 Posts: 350 Member
    I'd be careful, it might tear more; if you contact the FitBit folks they may be able to help with replacement.
  • NancyN795
    NancyN795 Posts: 1,134 Member
    Definitely contact Fitbit. It should still be under warranty.
  • mmghanna1
    mmghanna1 Posts: 123 Member
    I sent Fitbit support an email with the picture and will see what they say.
  • ktanner521
    ktanner521 Posts: 14 Member
    I had a problem with my band too. I contacted Fitbit and they sent me a new Fitbit since it was still under the 1 year warranty.
This discussion has been closed.

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