Fitbit Calorie Adjustment wrong

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Replies

  • NancyN795
    NancyN795 Posts: 1,134 Member
    Jonna13 wrote: »
    I just posted in the general weight loss section I'm having the same issue-keeps giving me extra calories then taking them away even though I've been active. I went to bed last night with a surplus of over 300 calories and woke up in the red.

    That being said my tdee for Fitbit is way higher then what it's syncing to MFP. Glad to hear I'm not the only one.

    Anyone know when this will be fixed? I just got my Fitbit this week so it's all new to me.

    It must be really frustrating to be a new Fitbit user and have a MFP/Fitbit interface problem interfere with learning how to use the two things together. Hang in there, it'll be fixed.

    I've been on MFP for almost 3 years and have had a Fitbit for a little over 2 years. In that time, I've been affected by such problems just a few times and have seen problems crop up that affected others but not me quite a few more times (such as now - I haven't had any problems so far). Who is affected and who isn't generally seems pretty random. For me, it has worked the vast majority of the time - allowing me to become quite dependent on the whole setup.

    Anyway, they'll probably sort it out within a few days and there's not much to be done about it in the meantime. Those affected just have to wait and find workarounds.
  • louisegbarry
    louisegbarry Posts: 6 Member
    Not working for me for the last 4 days (since Thursday) - very frustrating, but i'm working on the assumption of avg. 250 additional cals for my steps!! would prefer it to work properly, have just sent email to support....
  • heybales
    heybales Posts: 18,842 Member
    All you have to do is take your daily burn on Fitbit so far and subtract your desired deficit - that gives a figure of eating level at that point.

    And for those devices with a calorie burn on the display - even easier - no website usage - just look and subtract from device read stat.

    @cbkm2k12 - I doubt that would be it - why take a step count that has no calorie value associated to them and then attempt to guess how active those steps might have been (shuffling in grocery store or running) to assign a calorie value?
    Why do that when Fitbit already does that live and sends out a daily burn figure to whoever they are synced with.
  • cbkm2k12
    cbkm2k12 Posts: 12 Member
    heybales wrote: »
    @cbkm2k12 - I doubt that would be it - why take a step count that has no calorie value associated to them and then attempt to guess how active those steps might have been (shuffling in grocery store or running) to assign a calorie value?
    Why do that when Fitbit already does that live and sends out a daily burn figure to whoever they are synced with.

    Maybe to add some value to steps for "steps only" trackers and it's then interacting badly with the Fitbit integration - no idea. Just guessing! :smile:
  • Jonna13
    Jonna13 Posts: 288 Member
    Is it normal to have multiple adjustments at the end of the day? I have three for yesterday, and have only had one adjustment prior.
  • NancyN795
    NancyN795 Posts: 1,134 Member
    @Jonna13 - no, you should only have one Fitbit adjustment, no matter what time of day. Try to figure out which one is right and delete the others. This is an ongoing bug they're dealing with. I hope they sort it soon because it is driving the people who are affected crazy.
  • Jonna13 wrote: »
    Is it normal to have multiple adjustments at the end of the day? I have three for yesterday, and have only had one adjustment prior.

    It looks like yesterday was fixed somehow. I also had three adjustments that appeared at the end of the day. I knew which was correct by looking at my Fitbit burn for the day and deleted the others, and my goal + adjustment for yesterday is now right. Hopefully, that continues today.
  • segacs
    segacs Posts: 4,599 Member
    So far, mine has been accurate yesterday and today.

    But the bugs have been going on for weeks. So I hope I didn't just jinx it by posting this.
  • WilsonFilson
    WilsonFilson Posts: 83 Member
    Mine is still buggy. Up and down. Up and down...
  • zinatara
    zinatara Posts: 76 Member
    Something weird is going on with me too. I have my MFP on light activity level, so most days I get more calories burned on fitbit. I have a deficit of 1000 calories on both MFP and fitbit. It's almost midnight here and MFP tells me I have 214 calories left to eat. But my fitbit app tells me I can eat 510 calories based on a burn of about 2600 calories during the day. So MFP wants me to have a deficit of 1300 calories it seems.
  • zinatara
    zinatara Posts: 76 Member
    I know I can just eat what my fitbit tells me, but I don't like it when the MFP app tells me in red numbers that I've eaten too much.
  • WinoGelato
    WinoGelato Posts: 13,454 Member
    Mine hasn't been fluctuating as much but I do think the adjustments are more conservative than I would normally get for this step count at this point in the day. Looking at the math behind the adjustments, it doesn't seem like what MFP is estimating my calorie burn to be is accurate - but also inconsistent. My MFP maintenance number is normally 1880 at lightly active, and the full day projections MFP is showing is anywhere from 1750-2150. So my adjustments are off, but some days too low (like today) and some days like Saturday they were too high by about 100.

    Frustrating. Has anyone gotten any official responses as to when this will be fixed?
  • rosebette
    rosebette Posts: 1,659 Member
    I've just been told that I can eat only 972 calories today due to a negative Fitbit adjustment. Earlier, I was given over 1200. What gives?
  • resortcube
    resortcube Posts: 1 Member
    Getting the same adjustment erratic fluctuations. Cannot seem see a pattern to why/when it happens....
  • alphabetsoup2013
    alphabetsoup2013 Posts: 208 Member
    I have been using a Fitbit for almost two years and synching it with MFP all that time. There have been minor hiccups in the past, but the past few days have been totally messed up. I have resorted to disconnecting my Fitbit from MFP and entering exercise manually on the MFP side of things. (It's more work, but it's less frustrating than obsessing about the synch!) Here's hoping they get this fixed soon.
  • knelson095
    knelson095 Posts: 254 Member
    Problems here too. Should have had almost 300 calories added and it went down to 5 added at midnight. I hate seeing the red numbers, this is very frustrating.
  • veganbaum
    veganbaum Posts: 1,865 Member
    veganbaum wrote: »
    Lourdesong wrote: »
    I emailed support about it.

    The MFP burn for me has been bouncing around between 1900 and 2500 at every sync, when it should be a static 1770; it's as if a bored someone is amusing themselves by changing my activity level settings in MFP over and over, all day long.

    My calorie adjustments are therefore totally wrong - much lower than they should be.

    This is the 2nd day I've been experiencing this problem. Getting double credit for adjustments has been happening for a good bit longer. (I've just been deleting the duplicates)

    Where do you go to delete duplicates? I've had to delete food duplicates on occasion, but not burns. Is it just for exercise, or does it show a duplicate of the entire adjustment?

    Click on the 'Add Exercise' tab from your home page. (Right next to the 'Add Food' tab.) It will show your exercise burns that were transferred from your fitbit. Duplicate entries can be deleted the same way you delete food items.

    Thanks for that. I kept looking on fitbit for a fix and couldn't find it.

    I got double adds yesterday. :(
  • WilsonFilson
    WilsonFilson Posts: 83 Member
    edited February 2016
    Note: This thread is regarding the erroneous myfitnesspal calorie burn figure. If you're getting multiple exercise adjustments in a single day, there is a separate thread for that: http://community.myfitnesspal.com/en/discussion/10313526/getting-multiple-calorie-adjustments-per-day#latest
  • WilsonFilson
    WilsonFilson Posts: 83 Member
    I was about to post here that mine was behaving today, and then it did this:

    These were snapped literally five minutes apart.


    egsok9hhbiz2.jpg
    svy8bh8rrd4b.jpg
  • zinatara
    zinatara Posts: 76 Member
    I was about to post here that mine was behaving today, and then it did this:

    These were snapped literally five minutes apart.


    egsok9hhbiz2.jpg
    svy8bh8rrd4b.jpg
    This is exactly what is happening with me.
  • WilsonFilson
    WilsonFilson Posts: 83 Member
    edited February 2016
    zinatara wrote: »
    This is exactly what is happening with me.

    Make sure you open a ticket with the help desk so they fix this asap. More noise they hear, the higher the priority it will be.
  • rosebette
    rosebette Posts: 1,659 Member
    zinatara wrote: »
    I was about to post here that mine was behaving today, and then it did this:

    These were snapped literally five minutes apart.


    egsok9hhbiz2.jpg
    svy8bh8rrd4b.jpg
    This is exactly what is happening with me.

    Lucky you -- mine went from giving me 1300 calories to 900 calories for the day, this after walking a mile and putting in 6000 steps walking around my university campus dragging a roller bag full of books. Fibit's giving me 1574. MFP has negatively adjusted me to 900. I think it's subtracting exercise calories rather than adding them.
  • benevempress
    benevempress Posts: 136 Member
    edited February 2016
    Despite their claim that they fixed our problem earlier today, in the last 30 minutes I got three different, all erroneous, adjustments. One was automatic, then I tried the "add some other fake cardiovascular to force resync with fitbit then delete" strategy. While the fake cardiovascular was there I got a different number, and after deleting it, a third still wrong number. I say they are all wrong because the "Myfitnesspal calories burned" is different for each and all three Myfitnesspal calories burned numbers were too high.
  • Oceantech
    Oceantech Posts: 7 Member
    Still Broken. I just ended up using the Fitbit site which has is correct. It would be nice if they would fix this issue.
  • MrAstro
    MrAstro Posts: 24 Member
    edited February 2016
    Yes still broken it's been mucking up for about 3-4 days now. It loses all of my additional calories on a regular basis and reports that I've done no or very little exercise even though I might have done 800-900 calories worth - then later on it might put back half of the calories and still later on maybe it might look sort of correct - only to becoming incorrect all over again.

    I know how it ought to work - I've been using it for half a year - obviously in that time there have been other glitches. There have also been times where it works perfectly for weeks - so I'm not making this stuff up.

    Very frustrating.
  • heybales
    heybales Posts: 18,842 Member
    @cbkm2k12 - I'm beginning to think you are on to something after all - MFP has just implemented it poorly and incorrectly.

    I'm wondering if they are attempting to mimic a Fitbit using MFP smartphone app for those without a Fitbit.
    Watch steps and assigned calorie burn based on impact.
    Adjust daily burn based on that activity.
    But since doing it themselves - no need for it to show up as an exercise adjustment - just change what should be a base static number.

    Then again - it shouldn't be used at all if you are already syncing in a 3rd party site/device stats doing the exact same thing - but better probably.

    And again - it would totally confuse probably majority without Fitbit's to have their base NET number changing on them because the daily burn figure the deficit comes off of is changing.

    This would be an effort to keep people from needing a Fitbit - or perhaps in preparation for their own labeled daily activity device, so as not to share the ad revenue.
  • WinoGelato
    WinoGelato Posts: 13,454 Member
    heybales wrote: »
    @cbkm2k12 - I'm beginning to think you are on to something after all - MFP has just implemented it poorly and incorrectly.

    I'm wondering if they are attempting to mimic a Fitbit using MFP smartphone app for those without a Fitbit.
    Watch steps and assigned calorie burn based on impact.
    Adjust daily burn based on that activity.
    But since doing it themselves - no need for it to show up as an exercise adjustment - just change what should be a base static number.

    Then again - it shouldn't be used at all if you are already syncing in a 3rd party site/device stats doing the exact same thing - but better probably.

    And again - it would totally confuse probably majority without Fitbit's to have their base NET number changing on them because the daily burn figure the deficit comes off of is changing.

    This would be an effort to keep people from needing a Fitbit - or perhaps in preparation for their own labeled daily activity device, so as not to share the ad revenue.

    This is a very interesting conspiracy theory... I haven't bothered to check if the dynamic base calories are correlating in any way to my increased step counts/calories burned on FitBit...
  • SkinnyGirlCarrie
    SkinnyGirlCarrie Posts: 259 Member
    Good morning - I just posted this in the duplicate Fitbit entries thread but thought I would post it here as well -

    So watching closely - last night I noticed that MFP once again had their setting showing too many calories burned (I am set as sedentary on MPF, desk job, usually only clock 2500 steps with no exercise) so it was giving me low Fitbit calories.

    This morning when I logged in, that count has been adjusted correctly but now there are duplicate Fitbit entries. Their formulas for those two things seem to be off and somehow interconnected. Frustrating, I hope it gets fixed soon!

    Anyone else notice this? On my Fitbit app everything seems to be clocking correctly.

    I'm going to open a ticket as has been suggested in this thread. Thanks everyone!
  • CoffeeNCardio
    CoffeeNCardio Posts: 1,847 Member
    edited February 2016
    zinatara wrote: »
    I was about to post here that mine was behaving today, and then it did this:

    These were snapped literally five minutes apart.


    egsok9hhbiz2.jpg
    svy8bh8rrd4b.jpg
    This is exactly what is happening with me.

    This is what's happening to mine now. Earlier this week it was duplicate adjustments, now it's this issue where the MFP burn increases to the point it zeros out the fitbit burn as though I have increase my MFP activity level setting or something. I was under the impression the lower, MFP, number was only supposed to change if I changed my activity level, which I have not. Sent an email last night, no response yet...


    ETA: My fitbit, dashboard and app, has been working perfectly fine. I think this is an MFP issue.
  • Lourdesong
    Lourdesong Posts: 1,492 Member
    I finally received a response, they want screenshots. I haven't had any issues though since doing what I explained on page 2 of this thread so I don't have anything to give them.

    So make sure you include screenshots of the problem when you contact support to speed the process along.