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Fitbit alta

Raine1201
Posts: 7 Member
I just got my alta today and my steps will not sync. Will there be an update?
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Replies
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I haven't seen anyone else with a new Alta who has said they're having issues, so you should probably troubleshoot what is going on. You say your steps aren't syncing. Are you getting a Fitbit Calorie Adjustment? Do your accounts (both on Fitbit and MFP) indicate that they're connected?
I'd recommend reading the FAQ found in the stickies, if you haven't already. Here's a handy link: http://community.myfitnesspal.com/en/discussion/10098937/faq-syncing-logging-food-exercise-calorie-adjustments-activity-levels-accuracy/p10 -
Make sure you have the option to sync steps turned on0
This discussion has been closed.