Syncing

OBXDude212

Anybody else having problem syncing? Mine has not done it in two days.

MrsJ1210

Mine has been fine, however, I know my sister's hasn't been syncing - not sure if it's back to normal for her.

helenbenzie75

I'm having issues, it has synced my workouts since Friday and I just can't get it to sync!! I'm just about to disconnect and reconnect using the laptop to see if it makes a difference

Magoo1208

Mine has only synced 3 times in the last 2 weeks.

paulzilwhite

Same here (since June 20).

linjoy426

My exercises on fit bit only sync with mfp when it feels like it. Wicked annoying it works maybe once a week.

rosebette

Mine hasn't been syncing for about two days as well.

NatalieLJ

I am a new user and can't get any of my activity to sync either, but it sounds like it may not be me doing something wrong then? Really disappointed, as I just switched from Misfit and that was syncing everything perfectly

rosebette

No, it's not you I've had mine a year and it's been doing it.

boyombo

My fitbit hasn't synced for about 2 days now. Yesterday I disconnected and connected it back before it synced once. Today, nada

Andreabroadley

Mine started having trouble too, yesterday pm Its a flex. I have done all the stuff on the website. updated the app, rebooted the fitbit, tried it with the dongle on the computer, opened and closed the app, turned bluetooth on and off. It finally synced this morning after I took it outside today to do it. But now not syncing again!

Boredmp

Mine doesn't ever sync. I have to turn off Bluetooth then turn it back on, sometimes that works. Sometimes restarting my phone works too but not always. When I use the fitbit dongle on the computer it works more consistently.

rosebette

I have finally gotten mine to sync only if I sync my Fitbit using my iphone (rather than my laptop) and use MFP on my iphone and set it to sync steps there. MFP won't let me change the "Don't Track Steps" option on my lap top, and even if my fitbit syncs to the laptop, it won't record the calories anymore. Everything has to be done from the iphone. This would be a disadvantage for people who don't have an iphone, I guess.

heybales

I don't use any apps for Fitbit or MFP - mine syncs delayed but just fine from Fitbit account to MFP account.

Mine is delayed because an account somewhere thinks the timezone is off despite the setting being right - they can't figure it out in the raw data sync.

pcourtemanche

Same issue here hasnt synced since the 20th...is this a fitbit or mfp issue? Has the programming changed?

Charlene072385

MFP does not have FitBit data. FitBit has MFP data.

Bonniehen1991

I'm sad reading this. I'm trying to sync mine and the food is synced to my fitBit from MFP but the steps wont sync into MFP. and it keeps logging me out of my phone.... frustrating

efoy89

Yep nothing since June 18th. Fitbit has synced fine with MFP since I got my fitbit in early in 2015 but nothing recently.

Have tried all the usual suggestions: reinstall the apps, disconnect the permissions, log out of both accounts, factory reset on the fitbit etc but no luck

Anyone got any other ideas?

heybales

Have you done the steps settings change many topics are mentioning success with?

sierobarbosa34

Same problem here. After trying everything (uninstall the apps, revoke permissions on Fitbit & MFP, etc) I opened a case with MFP

pjmuise

Hi having same issues and also opened a case with MFP. Curious thing I went to MFP check in and the steps are showing there but not in the Daily summaries.