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URG. Last night's fitbit update killed my fitbit

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Sabine_Stroehm
Sabine_Stroehm Posts: 19,251 Member
edited November 2024 in Social Groups
Waiting to hear back from them now.
Time to dredge out my flex!

Replies

  • Sabine_Stroehm
    Sabine_Stroehm Posts: 19,251 Member
    I've now read many pages of comments where people's devices were bricked by a firmware update.
    My own secretary said hers was bricked last week during an update. Fitbit told her it was out of warranty. Best of luck. I sure hope fitbit takes a different approach...
  • daj150
    daj150 Posts: 815 Member
    Oh man, this happened to me with my FitBit Flex, and then FitBit Charge HR. I had already moved to another device by the time they fixed the Charge issue, but they had never fixed the Flex issue. Good luck and hopefully they fix it for you. Sadly this is not uncommon.
  • Sabine_Stroehm
    Sabine_Stroehm Posts: 19,251 Member
    daj150 wrote: »
    Oh man, this happened to me with my FitBit Flex, and then FitBit Charge HR. I had already moved to another device by the time they fixed the Charge issue, but they had never fixed the Flex issue. Good luck and hopefully they fix it for you. Sadly this is not uncommon.

    Yup. I'm arguing THAT with them now.
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