Fitbit not syncing today
Options
Replies
-
ok, I'm glad its not just me. I uninstalled and reinstalled, revoked and reauthorized access. I should have just come here first lol
0 -
Yes! The problem started yesterday and is continuing today!0
-
Yes - still not syncing. So frustrating! Mine hasn't synced since late in the day on 12/16.
0 -
OUI!!! PAs de synchronisation depuis le 16 décembre en après-midi. J'èspère que le problème sera réglé rapidement et que les données ne seront pas perdues. Très frustrant lorsqu'on fait un suivi serré.0
-
Glad to know it's not just me.
1 -
Same! I hope they fix it soon!0
-
Ditto0
-
Same with me. It stopped syncing on Sat Dec 16. They should release a notification somehow to let us know. I disconnected and reconnected then finally came here. Thankfully it’s not my device. Hope they get it fixed soon.0
-
Yes, I have been trying for days to get them to sync as well.0
-
-
Yes! The problem started Sunday afternoon (12-17-2017) and is continuing today!0
-
Glad I'm not alone. kept trying to restart everything. What a day to start tracking again0
-
Well, this is not fun. At least I can stop frantically trying to fix stuff, and just stew in frustration. Or go for a walk. That may be a better idea. Sure hope it gets straightened out soon!1
-
Ok, so I see many other people are having this issue. Thanks everyone for posting because I couldn't figure out how to fix it or why it was happening.0
-
Got this too late, already did all the stuff they tell you not to do. I never got a notification from them.
Monday, 12/18/2017, 12:17 PM PST
Hello,
Our genuine apologies for the current issue with data not syncing between MyFitnessPal and Fitbit. Our engineers are looking into it and we will do what we can to resolve the issue as soon as possible.
Right now no data will be syncing between Fitbit and MyFitnessPal, and relinking the two programs will not resolve this issue. At this time, we recommend not relinking the two, as when the integration is functioning again, this will increase the workload on the servers, and will lengthen the amount of time it will take to work through the backlog of sync requests.
We will continue to update this article as more information becomes available. Please check back for further updates.
Best,
MyFitnessPal Staff0 -
Got this too late, already did all the stuff they tell you not to do. I never got a notification from them.
Monday, 12/18/2017, 12:17 PM PST
Hello,
Our genuine apologies for the current issue with data not syncing between MyFitnessPal and Fitbit. Our engineers are looking into it and we will do what we can to resolve the issue as soon as possible.
Right now no data will be syncing between Fitbit and MyFitnessPal, and relinking the two programs will not resolve this issue. At this time, we recommend not relinking the two, as when the integration is functioning again, this will increase the workload on the servers, and will lengthen the amount of time it will take to work through the backlog of sync requests.
We will continue to update this article as more information becomes available. Please check back for further updates.
Best,
MyFitnessPal Staff
MFP doesn't send personal notifications for issues like this. When you see your Fitbit isn't syncing, it's a good idea to check the "Help" page to see if it's already something they've noticed and are working on before you begin additional troubleshooting.1 -
Just read the statement saying don't try and relink - why could this not have been posted more prominently. Feel bad I tried to relink 4/5 times before I saw that. Glad it's not just me though.0
-
Même problème. J arrête de me battre avec mes apps j attend que cela se regle0
-
J arrête de me battre0
-
New fitbit flex2 not syncing today or yesterday. Also, fitbit aria scale vanished from myfitnesspal.0
