Is the sync down again?

Mslmesq
Mslmesq Posts: 1,000 Member
Mine hasn’t synced all day.
«1

Replies

  • sunshine07611
    sunshine07611 Posts: 11 Member
    Mine hasn't either
  • aubreyjordan
    aubreyjordan Posts: 276 Member
    At least I know I'm not alone...
  • dcleet01
    dcleet01 Posts: 1 Member
    I'm glad I'm not the only one. It is showing zero steps
  • ccavazos64
    ccavazos64 Posts: 1 Member
    This is annoying... this is one of my ways to stay motivated:(
  • carrk9
    carrk9 Posts: 1 Member
    Never fails whenever the Myfitnesspal app updates there are issues...my fitbit has not synced since the recent update. It is annoying...everything is set up properly - have logged out of both APPS and logged back in still not syncing...i guess i will try to uninstall the myfitnesspal app and try to install hoping that might help???
  • stetsonlikethehat
    stetsonlikethehat Posts: 7 Member
    yeah, not synching and really annoying at this point. I tried everything that the web site lists at https://myfitnesspal.desk.com/customer/portal/articles/1427466-what-if-data-doesn-t-appear-to-be-syncing-from-fitbit-to-myfitnesspal- and still nothing.
  • Crosbinium
    Crosbinium Posts: 415 Member
    not synching for me unless i uninstall and reinstall the app.
  • l3m0ncakes
    l3m0ncakes Posts: 1 Member
    Won't sync for me, either.
  • Francl27
    Francl27 Posts: 26,371 Member
    It broke today for me too, but at least the Fitbit app shows me how many calories I have left.
  • very_berry_pop
    very_berry_pop Posts: 29 Member
    Same for me, alta is not syncing from yesterday. It's so demotivating! :(:s
  • chench53
    chench53 Posts: 35 Member
    I'm in Eastern daylight savings time with a Charge2. There is info as of 10am for me, then no more. Here's hoping it gets fixed soon!

    Gerry
  • rebootpt
    rebootpt Posts: 1 Member
    Easter Sunday trying to walk to add calories so I can eat my egg and no sync this is not good! Come on! not my fitness pal today!
  • SummerSkier
    SummerSkier Posts: 5,100 Member
    There are quite a few bugs now. I have been working with the support group via email because map my run does not show up in the newsfeed automatically any more. Now I can't upload photos nor update recipes. Along with the fitbit not syncing. I sent them another email with the list. I am sure they are working hard to close the gaps in this new update...
  • katsheare
    katsheare Posts: 1,025 Member
    In the same boat.

    Its amazing just how irrationally angry one can get when you can't see how many calories you have remaining..... :wink:

    This. Yes. I have to apologise to my family for NSI (no sync induced) pissiness...
  • Kst76
    Kst76 Posts: 935 Member
    Very annoying. I ate 2300 calories yesterday. I got no credit for my 15000 steps. And it still is having issues even after I uninstall and reinstall the apps. It sync once, then it stops and won't sync until I uninstall and reinstall again.
  • Kst76
    Kst76 Posts: 935 Member
    rebootpt wrote: »
    Easter Sunday trying to walk to add calories so I can eat my egg and no sync this is not good! Come on! not my fitness pal today!
    rebootpt wrote: »
    Easter Sunday trying to walk to add calories so I can eat my egg and no sync this is not good! Come on! not my fitness pal today!

    Today of all days!! lol.
  • cltucker0
    cltucker0 Posts: 8 Member
    I had to disconnect both apps from each other then reconnect and it FINALLY worked. But I lost credit for all step yesterday. :'(
  • RetiredAndLovingIt
    RetiredAndLovingIt Posts: 1,394 Member
    So annoying...got plenty of steps yesterday to cover my "overage", but without syncing, I was in the red again!
  • Halbared
    Halbared Posts: 24 Member
    Mine synced yesterday extremely early but then stopped, I did the fix today of revoking then reclaiming access which resolved for accumulated steps but then again has topped, which is impracticable for everyday use. Which led me here anyone any answers before I delete mfp?
  • aubreyjordan
    aubreyjordan Posts: 276 Member
    According to the help article, it looks like it could take a week for full functionality to come back. They say don't disconnect and reconnect, as this only backs up the backlog further. It is extremely frustrating right now.
  • Live_life_well
    Live_life_well Posts: 86 Member
    edited April 2018
    Sync hasn't worked since yesterday for me. However, if I unlink and re-link fitbit on the MFP app then it syncs. However, it is annoying to have to do this manually every time.

    These are the steps that I take to sync manually:
    1. Go on Iphone MFP app
    2. Go to Apps & Devices
    3. Click on 'connected'
    4. Click on fitbit tracker
    5. Click Disconnect
    6. Wait then click Connect
    7. Takes you to browser version of MFP app
    8. Click on fitbit tracker and disconnect
    9. Click on fitbit tracker and reconnect
    10. Do select all to allow tracking of all
    11. Go back to MFP iphone app and you will notice that it will update

    I have had to go through 11 steps 4 times today lol
  • duebedm
    duebedm Posts: 128 Member
    Don’t know if this helps, but I just manually entered my “active” minutes. Still in the red today, but meh! I figured I would after our meal.
  • JRSINAZ
    JRSINAZ Posts: 158 Member
    mine is not syncing. I changed my password due to the data breach could that be it?
  • Motherofship
    Motherofship Posts: 122 Member
    I’m having sync issues as well. I’ve been trying all day to do the steps, disconnect/reconnect etc, and I’ve deleted and reinstalled both apps. I’ve always been able to fix it before through those steps but now I can’t.

    AND YET if I enter enough exercise in order to correct for my overage, it overrides minutes in Fitbit and I lose steps over there. Annoying!
  • Raven_Hawk
    Raven_Hawk Posts: 22 Member
    Mine is not syncing either and I am relieved to learn that I am not alone. I notice there is an article in the tech help section stating that some maintenance issue is causing problems.
  • glo923
    glo923 Posts: 3 Member
    Yep. I'm annoyed too. But glad to know it isn't just me. My issues started the day after the data breach was announced..hmmmm.
  • sazbo2014
    sazbo2014 Posts: 4 Member
    Mine hasn't synced for 2 days :(