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Can't disconnect old Fitbit....

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ShandaLeaS
ShandaLeaS Posts: 136 Member
in Social Groups
I got a Charge 2 today but MFP won't disconnect my old Fitbit. I go to apps and devices, connected, click Fitbit and disconnect but nothing happens. Any ideas? It's a fresh Fitbit account as well.

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  • heybales
    heybales Posts: 18,842 Member
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    That's the problem - fresh Fitbit account.

    MFP doesn't sync to a device - it syncs to your Fitbit account. Device doesn't matter.

    Your Fitbit account syncs to a device.

    You need to at least go into your old Fitbit account (you can have 2 device in one account BTW) - and disallow MFP from there, after already done on MFP side.

    Confirm your apps are already logged out of and app closed on phone.

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