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Can't Sync with Windows 10 devices

Rhumax67
Rhumax67 Posts: 162 Member
edited December 2024 in Social Groups
Fitbit is aware of a fault in the Fitbit Ap which makes it impossible to consistently sync with a Windows 10 device. For Example: If you are planning on syncing your device with a windows 10 laptop you are wasting your money. They do not know when the problem will be fixed. I have been having problems since purchase 6 mo ago. A supervisor ( Michele C) finally admitted the problem today. They will not give you a refund because they claim the warranty only covers the fitbit & that is working. The fact that the ap is defective does not concern them.

Replies

  • CarolPre
    CarolPre Posts: 1,875 Member
    I just got a new laptop with Windows 10. Since the app stopped working, I loaded Fibit Connect and its syncing with it now.
This discussion has been closed.

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